LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.65

4.7 Rating 7,936 Reviews

93 %

of reviewers recommend LifeConnect24

4.7

Based on 7,936 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Already done. Hope you got it. Nothing more working”

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Posted 1 year ago

“Great service helpful staff that give you all the information you need. Also very responsive via email and help is there if or when needed. The alarm was easy to set up as well very happy. I set all this up for my elderly father and I'm very happy with the service I received I also feel better knowing help will be there if my dad has a fall”

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Posted 1 year ago

“My wife and I have been a client of LifeConnect for one year now and are very satisfied with the service we have had. Highly recommended.”

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Posted 1 year ago

“Very prompt efficient service - easy to do and gives peace of mind.”

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Posted 1 year ago

“Easy to set up”

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Posted 1 year ago

“So far, I would give 10/10 to this team. It's installed, it's been tested. The guy on the phone initailly, Darren, was just lovely. On testing all of your operatives spoke clearly. Mum is very reassured.”

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Posted 1 year ago

“Efficient service. Working well”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Thec request for a replacement due to a fading battery was quickly undrstood and the new unit arrived next morning.”

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Posted 1 year ago

“Staff very polite and caring”

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Posted 1 year ago

“Fantastic service and quick at responding the care that goes in to looking after The Elderly is 100% j rang at 11 pm as my grandmothers alarm stopped working within half an hour they had sent out a new box to make sure it worked as the old one wasn’t working the best to be on th r safe side they sent a new one within 2 days I had it”

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Posted 1 year ago

“Easy to order. Received very quickly. Easy to install. Although the instructions were a little outdated for the new Bt master socket. I called and it was all explained and then installed .”

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Posted 1 year ago

“Very efficient service and explanations over the phone. Next day delivery and all the payment and service options explained thoroughly by Harry. Pricing is competetive however the website does not differentiate between an analogue and digital system in the landline set-up. If the customer is not technically aware this could be confusing and involves higher pricing if digital landline is being used.”

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Posted 1 year ago

“I have had very good service from Lifeline and will feel very safe .. The people I have spoken to have been very helpful and I will reccommend you to my friends”

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Posted 1 year ago

“Great price and astonshingly quick delivery - Highly recommended!”

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Posted 1 year ago

“The setting up of my Lifeline has been very easy from start to finish. I was also very impressed with the quick response after my Lifeline pendant was pressed by accident.”

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Posted 1 year ago

“So far I have received good service from Lifeline 24 ,I accidentally triggered my alarm yesterday I immediately had a call making sure I was OK.”

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Posted 1 year ago

“Person on the phone for the explanation of the system was so knowledgeable and helpful. When I received the system, the instructions were OK, a bit difficult, but got there in the end. Works a treat, up and running in an hour. Will definitely recommend”

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Posted 1 year ago

“Excellent service. Having had issues with the monitor. The Tech team advised that after carrying out all the relevant tests, the monitor did need to be replaced. We received the replacement the very next day FOC under our contract. Well done and thank you”

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Posted 1 year ago

“The alarm was ordered for me after I fell at home. It arrived very quickly and was easy to set up. It has given me, my family and friends peace of mind.”

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Posted 1 year ago

LifeConnect24 is rated 4.7 based on 7,936 reviews