LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.66

4.7 Rating 7,917 Reviews

93 %

of reviewers recommend LifeConnect24

4.7

Based on 7,917 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how LifeConnect24 made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great knowledgeable staff, friendly and helpful.”

Helpful Report

Posted 9 months ago

“Very fast delivery and excellent friendly people at the end of the line when setting up and testing”

Helpful Report

Posted 9 months ago

“Requires two people present for the initial testing and set up , apart from the person needing to use the alarm, especially if testing the maximum range . Alarm button is very sensitive on the wrist band version to depressions ( which is needed) so the wearer needs to have the mental capacity to be careful when moving around . Other than this , a very reactive service so far”

Helpful Report

Posted 9 months ago

“All very efficient and easy to set up”

Helpful Report

Posted 9 months ago

“I am 92 years' old and live on my own. I feel reassured that if I come to any harm then I can get help at the press of a button.”

Helpful Report

Posted 9 months ago

“Very good service from all of the team thank you”

Helpful Report

Posted 9 months ago

“Prompt response and delivery of my new machine. Polite and helpful staff.”

Helpful Report

Posted 9 months ago

“Very good product with excellent backup staff”

Helpful Report

Posted 9 months ago

“After contacting Lifeline 24 about a low battery ,they promply sent me a replacem machine,many thanks ,well done”

Helpful Report

Posted 9 months ago

“Excellent information given over telephone, clear instructions for set up”

Helpful Report

Posted 9 months ago

“Very helpful staff and assisted setting up of the unit.”

Helpful Report

Posted 9 months ago

“Quick service after my lifeline failed. I now have my original alarm and feel alot more confident.”

Helpful Report

Posted 9 months ago

“The service has been excellent”

Helpful Report

Posted 9 months ago

“I recently moved home and took my Lifeline24 with me. I contacted them when I was having issues with my telephone line and it’s suitability for transfer to the new all fibre tine. Great news, I could upgrade to the digital pack which is brill fibre compliant (sounds like a a pack of breakfast food!!), which would be an additional cost of £40. Within 24 hrs I received a pack containing a new digital device, pendant and full instructions on how to set up and test the line. I am delighted with the services I received and that I have a new set of equipment that not only works efficiently but looks good too. The whole thing operates without having to be connected to the telephone line. Just need a broadband connection. Couldn’t be more simple.”

Helpful Report

Posted 9 months ago

“I am 84 and the help given by the young lady from the technical team was superb. Diagnosing a faulty wire which cut off my telephone connection, a new set of wires was received which, when I had connected them, have me back my phoneline. Many thanks.”

Helpful Report

Posted 9 months ago

“You are just a telephone away if I need help.”

Helpful Report

Posted 9 months ago

“The service seemed very good, any contact with customer service has been pleasant and efficient.”

Helpful Report

Posted 9 months ago

“Excellent service explaing how the system works, Setting up was easy and everone was very helpfull.”

Helpful Report

Posted 9 months ago

“Good straight forward service, would recommend.”

Helpful Report

Posted 9 months ago

“Feel so safe having the protection of the fall detector and all round safety features. Fast efficient delivery and simple to set up”

Helpful Report

Posted 10 months ago

LifeConnect24 is rated 4.7 based on 7,917 reviews