“We have received excellent service so far. The pendant was dispatched promptly and it was easy to set up the connection to the phone line and test the pendant to see it was working. Everyone we have spoken to at the company so far has been very friendly and helpful. It is incredibly reassuring to have this for my mother in case she has another fall and needs to alert someone.”
“Easy forms to complete online, quick delivery, easy set-up and prompt response to testing the system. Eased the anxiety of the patient using the equipment.”
“We purchased the alarm for my mother-in-law as she lives on her own in a remote area. The set up was easy and the representatives at Lifeline couldn't have been more helpful. Highly recommended. PS My Dad already has one and has used it several times.”
“After having a scare at home to relieve pressure on my family I ordered a Lifeline24. I couldn’t believe it when it was delivered the next day.
Setting up was super fast, my family are now secure in the knowledge that if anything happens at home to me I have the security of someone being on the end of a button.”
“The set up is easy as anything the only downside which I didn’t know is that you need your telephone line to be open and be able to make outbound call and unfortunately I had to return the item as I was in the contract that outbound calls can only be made over the weekend and my network provider was not budging to change my package”
“Two weeks ago my husband had a stroke and activated his alarm. I was driving when the call was made and couldn't respond. The Lifeline Operator called the ambulance service and communicated the key code, all exactly as advertised. I'm delighted at how smoothly and efficiently everyone worked together and was able to get him the help he needed very quickly.”
“Quick and easy ordering and installation process . The call centre reps are very nice and very helpful. It give myself and my wife peace of mind knowing they have their alarm”
“I was a little worried about having to set it up myself, but it was really simple and very well explained in the instructions. All the different members of staff I spoke to from the original purchase to all the different tests you need to run we’re all so very helpful. I am really pleased that I chose Lifeline.”
“I order a fall detector for my elderly parents, it was received promptly and easy to setup. I have been very impressed with the service whenever the fall detector has been activated. Fully recommend this product and this wonderful company.”
