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LifeConnect24 Reviews

4.7 Rating 7,936 Reviews
93 %
of reviewers recommend LifeConnect24
4.7
Based on 7,936 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy

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LifeConnect24 5 star review on 26th November 2024
John Baily
LifeConnect24 5 star review on 13th November 2024
Nigel Hill
LifeConnect24 5 star review on 3rd May 2024
Pete Smith
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 5th March 2022
Steven North
25
Anonymous
Anonymous  // 01/01/2019
Very pleased with service, rang a couple of times with questions very helpful, arrived next day, needed a bit of advance on setup customer services talked me through and was easy to set up
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 1 year ago
So far excellent thank you great service
Helpful Report
Posted 1 year ago
Hi Eric, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 1 year ago
Excellent service & product, easy to use.
Helpful Report
Posted 1 year ago
Hi Amie, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 1 year ago
Really easy to set up the wrist alarm works in every room in the house ...gives me piece of mind that my mother has the lifeline , wish I had bought 2 yrs ago
Helpful Report
Posted 1 year ago
Hi Marjorie, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service and that it's providing peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 1 year ago
An initial problem was quickly sorted out. First class service provided from then on,
Helpful Report
Posted 1 year ago
Hello Dennis, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that we could resolve your problem. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 1 year ago
A great releaf for the family. Old age and living alone has been a constant worry to my daughters. But having three friends have fallen lately it convinced to get a alarm, lets hope I never need it. Regards Len Williams
Helpful Report
Posted 1 year ago
Hello Mr Williams, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 1 year ago
Excellent company. Competitive price who took off the VAT. To export to Jersey. Delivered promptly with free postage. Highly recommend. The product (key holder) is very good quality.
Helpful Report
Posted 1 year ago
Hi Susan, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service and your product. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 1 year ago
wayne was clear and concise and very professional in his handling of my call and explained clearly how my query re price rise happened. He then solved this query by tranferring me to a more satisfactory method of payment. I was very satisfied with the way Wayne resolved this query.
Helpful Report
Posted 1 year ago
Hi Margaret, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service and that Wayne could provide a positive experience. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 1 year ago
Fantastic customer service from Harry. Very polite and helpful. Harry really made me feel at ease and helped me with my decision making. All very simple and easy to understand.
Helpful Report
Posted 1 year ago
Hello John, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that Harry could assist you. We will be sure to pass on your kind comments. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 1 year ago
Called for information pre purchase. Spoke with Siobhan who was very helpful and provided all the information I required. Set up completed today, simple and painless.
Helpful Report
Posted 1 year ago
Hello Carol, Thank you for taking the time to leave to leave. We are pleased to hear that you are satisfied with the service and that Siobhan could assist you. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 1 year ago
I am very pleased with the way my enquiry has been handled by your excellent staff during the purchase and setting up of the Lifeline24 system for my mother.
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 1 year ago
So far brilliant happy
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 1 year ago
Very easy to install and complete the test for the alarm. Good value for money in the current financial situation.
Helpful Report
Posted 1 year ago
Hello Linda, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 1 year ago
Excellent information provided over the phone. Delivery ontime as stated. Very easy to set up. Samuel explained everything fully Including reseaching the strength of the 4g signal at the location.
Helpful Report
Posted 1 year ago
Hi Paul, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service and that Samuel could assist you. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 1 year ago
Very kind caring people explained everything and very helpful.
Helpful Report
Posted 1 year ago
Hi Yvonne, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 1 year ago
After installation, the testing procedure was carried out easily by very polite staff. Delivery was exceptionally quick.
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 1 year ago
I've not had need to test it in anger yet, but the testing went very well. I feel as confident with this one as I was with the old one. The only complaint is that the pendant is larger than the old one so have had to use the neck cord rather than the wrist strap.
Helpful Report
Posted 1 year ago
Hi Lesley, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 1 year ago
After some online research I ordered a lifeline with built in fall detector from Life Connect 24. I placed the order over the phone at 5pm and the package arrived at my Dad's at 10am the following morning. Setting up was very simple. My Father finds wearing the bracelet alarm very comfortable. It's been a very satisfactory process and gives us confidence that he is now able to access help in an emergency. Ten out of ten to Life connect 24
Helpful Report
Posted 1 year ago
Hello Joseph, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is helping you feel more confident. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 1 year ago
Very good service and I can get help 247 and thy are polite
Helpful Report
Posted 1 year ago
Hi Robert, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 1 year ago
Siobhan was very efficient and informative. She took my details and those of my invalid Mother who the bracelet alarm is for. Very competitive price in todays financial climate. I was surprised the alarm would be delivered the following day.
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that Siobhan could provide you with a positive experience. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 1 year ago
LifeConnect24 is rated 4.7 based on 7,936 reviews