“The call centre staff are excellent - very helpful. The wrist-worn sensor works pretty well, as long as the wearer knows it won't set off the alarm if they move after a fall - they then have to press the button to activate it”
“A very quick response to my request for a Lifeline 24. I felt apprehensive about setting it up when it arrived, but the instructions were clear and very helpful, so I was able to fix it and test it without any difficulty. I appreciated that there was a special offer on when I ordered it. Everyone I have spoken to has been very helpful.
Thank you!”
“The alarm was delivered on schedule. The setup of the alarm was very simple, and was guided by the efficient team at Lifeline 24. Will have peace of mind going forward!”
“I purchased this for my father, he is now saying he doesn’t need it.
So far it’s not been out of the box. However, purchasing was easy, with staff being very friendly and helpful.
I just need to work on my father now.”
“We found the Lifeline people on the telephone most helpful. Our call was answered promptly, and the people at Lifeline explained things very clearly and were patient while we tested the alarm. Based on our experience of setting up the system, I would not hesitate to recommend Lifeline. Thankfully, we have not had to use the alarm yet, so I cannot comment on that side of things.”
“New customer but the whole experience to date has been excellent. Very patient ladies during the testing as I ran additional tests from the garden. After I ordered, I realised that I shouldn’t have paid VAT and this was refunded without fuss.
My mum now seems more relaxed in her own home
Recommended”
“Not had to use it for real yet, but on the tests we did there was an immediate response. Happy so far. Thus was purchased fir oeace if mind due to having major surgery and living on my own.”
“Lifeline has given me peace of mind. It was very easy to set up and the staff were very polite and helpful. Knowing help is there at the press or a button has taken a load off my mind.”
“Lifeline means I can stay in our bungalow on my own when my husband is away. I have a lifethreatening condition and following a recent fall I realsied I needed more peace of mind than my mobile phone as did the rest of my family.”
“I purchased the lifeline for my dad who has recently fallen and broken his Hip. The lady I spoke to was very helpful and everything was delivered the next day as promised. Hopefully we will not need to use it but I’m confident that should we need to we will be satisfied
Many thanks
Becci Williams”
“I fell down stairs in my house, on my own , and unable to reach telephone!! After a spell in hospital-my family insisted on my acquiring a Lifeline, I was very pleased with the ease of setting it up, and. Consequently, I feel very safe and confident, and encourage my friends who live on their own ,to learn from my experience, and settle for a personal alarm. I have not had to use it yet! but I know help is available should the need arise. Thank you, Anne.”
“I have set this up for my.mum after a hip fracture and a stay in hospital and then convalesing she is ready to come home. I have peace of mind after talking to staff and completing all tests it is ready for mum when she comes home in one day. No price for peace of mind.”
“I ordered this on behalf of my mother after she had a fall leading to a brief stay in hospital. Luckily she fell in reach of a phone but realises how fortunate she was.
I am now feeling more relaxed knowing if she has any problems at home help is but a button press away.”