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Lead Forensics Reviews

4.5 Rating 182 Reviews
93 %
of reviewers recommend Lead Forensics
4.5
Based on 182 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Lead Forensics Reviews

About Lead Forensics:

In our fast paced world, real-time engagement has never been so important, and even better when it is human-to-human. Statistically, 84% of B2B buyers will purchase from the first organisation they engage with, and yet reacting quickly to opportunities is something that most B2B organisations struggle with. Lead Forensics enables businesses to engage with prospects and customers faster than ever before, right at the point when they are most engaged - whilst they are visiting your website.

Lead Forensics provides all the intel required to start valuable, relevant and meaningful conversations with your website visitors, in real-time. Lead Forensics will identify who your visitors are, where they have come from, what they are looking at - and importantly, what stage they are at within your sales pipeline. Route visiting customers directly to their Account Manager, and delight them with your pro-activity. Direct existing prospects their Sales Representative, and fuel marketing automation with highly engaged new prospects.

98% of your website visitors will never inquire with you. Uncover that potential with Lead Forensics.

Lead Forensics was established in 2009, and operates on a global basis with over 60,000 customers worldwide. Our team consists of around 700 dedicated SaaS specialists based in locations such as Scottsdale, Atlanta, Portsmouth and Bristol.

Lead Forensics wholly owns its matched IP database, it's our crown jewels - and is what sets us apart from the rest in terms of providing maximum value to each and every one of our customers. Our matched IP database can identify 1.4 billion IP addresses and we add more than 55 million contacts every year, both of which ensures that our visitor match rate is head and shoulders the best in the industry. Not only that, but as we own our database, all data is rigorously cleansed annually and goes through intensive verification processes. It's what's under the hood that really matters, and in side by side comparisons Lead Forensics provides the highest quality and volume of identified visitors, packaged up in a user intuitive dashboard that provides granular detail as well as insightful reporting. The result? A solution that our customers can have absolute faith in, proven ROI and a commitment to providing industry leading website visitor intelligence, that truly makes a difference in helping our customers to grow.

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Phone:

020 7206 7293

Email:

info@leadforensics.com

Anonymous
Anonymous  // 01/01/2019
Lead Forensics has given me insights into potential lead opportunities and act on them faster. The training was detailed enough to get me started and the webinars help build on that Knowledge.
Helpful Report
Posted 1 week ago
Lead Forensics has been a create tool for not just leads, but also marketing insights when creating campaigns through our online platform. Sac has been a great help and always brings new ideas to the table of how we can better utilise the service. Their website is very user friendly and their customer service is fantastic.
Helpful Report
Posted 1 week ago
Lead forensics has been extremely valuable to our business, Sac is our appointed person and has regular touchpoints with us to review our progress. Sac is always prepared with new ideas on how we can best utilise the platform and how to increase our sales.
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Posted 1 week ago
A great platform which provides excellent insights! Our account manager has been brilliant too and a pleasure to work with.
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Posted 1 week ago
Great insight into customer's buying habits and very user friendly!
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Posted 3 weeks ago
We’ve had a very positive experience with Lead Forensics. The platform is easy to use, with a clear dashboard and detailed, actionable visitor insights that make follow-up straightforward. The support from Sac has also been excellent — responsive, knowledgeable, and always willing to help us get the most from the system. Overall, a valuable tool backed by great service.
Helpful Report
Posted 1 month ago
I initially thought Lead Forensics would simply be a slightly more detailed version of Google Analytics — but it’s far more than that. I was looking for something that could give me better insight into who was actually visiting our website, and it certainly delivers. The depth and quality of the data is highly effective and gives real, actionable intelligence rather than just traffic numbers and bounce rates. What really sets Lead Forensics apart, though, is the human element. You’re assigned an advisor and can have regular meetings with them. They don’t just run through reports — they share experiences, offer practical tips, and help you think differently about how to approach prospects. That guidance has been genuinely valuable. It’s always good when a service delivers a little bit more than you expect. In this case, I’ve got a lot more, and that’s made a real difference to how we approach new business.
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Posted 1 month ago
Lead Forensics is a great tool to help identify potential customers visiting our website , leading to more leads & sales.
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Posted 1 month ago
A wonderful tool and gives great insights into who is looking at your website and specific products, valuable information for our external sales team
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Posted 1 month ago
Great customer insights, very interesting to see who the visitors to the website are. This has enabled our sales team to follow up on some good leads.
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Posted 1 month ago
Leads Forensics is a great tool. it's given our business a great insight into what sort of customer is looking at our products. it's also enabled us to generate a lot of leads, leading to sales. Would highly recommend Lead Forensics for your business.
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Posted 1 month ago
Great inteligence regarding who has visited our website and the duration and time spent on the relevant pages. We use this information against our other sorces to engage with existing and potential customers.
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Posted 1 month ago
Gaining live information is crucial to the success of any business. The hits on our website can now be turned into live enquiries with with the details provided by Lead Forensics. The support we receive from them, to assist us in gaining the most out of what they do is excellent. I would definitely recommend.
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Posted 1 month ago
I’ve had a great experience working with Jacki Smith as our Customer Success Manager at Lead Forensics. From onboarding through implementation and ongoing support, Jacki has been incredibly responsive, organized, and proactive in making sure our team at ServiceMaster Restoration Services understands the platform and is set up for success. She takes the time to understand our business goals, offers practical recommendations, and always follows through. Her support has made a big difference in helping us confidently roll out Lead Forensics across multiple teams and actually see value from the tool. Highly recommend working with her.
Helpful Report
Posted 1 month ago
Lead Forensics has helped us (ServiceMaster Restoration Services) with B2B lead generation. Our sales team is receiving warm leads on a daily basis and creating new contacts and relationships. Jacki, our CSM, has been a intracule part of this. Her trainings and involvement make the biggest difference in our teams success with Lead Forensics.
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Posted 1 month ago
I use Lead Forensics daily. I produce 4 trade shows plus publish two agricultural magazines and the insight we get is valuable to us for our sales reps as well as our editorial departments.
Lead Forensics 5 star review on 10th December 2025
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Posted 3 months ago
We really enjoyed using Lead Forensics to provide our sales reps with leads that we might not pick up on without the platform. Being able to adjust industries/locations is especially rewarding. Additionally, our Customer Success Manager Samuel has been very helpful. We sit down monthly to dive into recent success, best practices, and new tips and tricks. Would definitely recommend!
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Posted 3 months ago
Lead Forensics is helpful in finding new warm leads
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Posted 4 months ago
Ryan set us up to receive a weekly report every Friday morning so this is my sales teams lead sheet to start every week.
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Posted 4 months ago
Lead Forensics has been an incredibly valuable tool in supporting our Account-Based Marketing (ABM) strategy. The platform provides detailed insights into which companies are visiting our website, allowing us to identify key accounts, tailor our outreach, and measure engagement more effectively. In addition to the strength of the product, our service representative Ryan has been outstanding—responsive, knowledgeable, and proactive in helping us get the most out of the platform. Their ongoing support has made implementation and ongoing optimization seamless.
Helpful Report
Posted 4 months ago
Lead Forensics is rated 4.5 based on 182 reviews