Kraken Corals Reviews

Name: Kraken Corals
Address: Unit 3 Cunliffe Court, , Clayton le Moors, Clayton le Moors
Rating: 4.86

4.9 Rating 1,874 Reviews

97 %

of reviewers recommend Kraken Corals

4.9

Based on 1,874 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01254375333

Email:

info@krakencorals.co.uk

Location:

Unit 3 Cunliffe Court, , Clayton le Moors
Clayton le Moors
BB5 5JG

Kraken Corals 5 star review on 20th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Buyers be aware Ordered parts for my AI 26 and got sent parts for AI 32. They do not fit. Was informed that they were trying to help then nothing. Stop replying to my msg 😒”

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Posted 4 years ago

Hi jay. Sorry to hear about this. Where have you messaged I've seen nothing recently. If you can drop us an email asap we can address this for you.

Posted 4 years ago

“For the first time i have received two stunning corals that not only look the same in my tank as they did on the website but the size was impressive too! Within 2 hrs of acclimatization, they were looking brilliant! Despite one of the bags leaking... was a close call for one of them, just lucky the heads were just submerged in water at the bottom of the bag. Please double bag, would be my only criticism. Otherwise many thanks Kraken Corals :)”

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Posted 4 years ago

“Very helpful and great customer service”

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Posted 4 years ago

“Great service, very helpful with fantastic advice”

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Posted 4 years ago

“Really helpful expert staff. Always there for advice. Great coral and fish choices. Including all dry goods you require. Paul Nolan”

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Posted 4 years ago

“Excellent service as Always 👏😊”

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Posted 4 years ago

“Brilliant very helpful”

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Posted 4 years ago

“Kraken as always provides perfect service and amazing products!”

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Posted 4 years ago

“Very helpful staff lovely people”

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Posted 4 years ago

“Great place for all your marine needs . Fantastic healthy fish and corals. We’ll done guys.”

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Posted 4 years ago

“Super fast delivery and great product a pleasure to do buisness with Kracken Corals will definitely do buisness with them again.”

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Posted 4 years ago

“Amazing service from kraken. Quick delivery had one little issue which dom Sort quicky”

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Posted 4 years ago

“They gave me great advice on which auto top up to buy”

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Posted 4 years ago

“On the web it said product was in stock . Paid for it then got a email saying they don't have any in stock . Shock. Turned up 2 weeks late . Terrible service. Will not be ordering from here anymore. Less they give me my money back. Product was 1200 redreef flece.”

Helpful Report

Posted 4 years ago

Hi Steven sorry for your experience. I can see on your account that the item was out of stock when you ordered. The order confirmation sent to you shows that it was back ordered and it gave an estimated delivery date of the 1st August. We shipped the item on the 29th July ahead of the estimated date so actually sent early. I'm sorry you thought that the item was in stock at the time of ordering. It's possible somone else purchased the last of the stock while you were checking out but the confirmation email does show it as back ordered Regards Dom

Posted 4 years ago

“Absolutely top class And top-notch”

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Posted 4 years ago

“Absolutely amazing trooper tremendous”

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Posted 4 years ago

“As ever the guys at Kraken where helpful, friendly and knowledgeable. Best LFS I’ve ever used.”

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Posted 4 years ago

“easy to use site and fast derlivery”

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Posted 4 years ago

“I always enjoy visiting Kraken corals, even if I'm just passing and popping in for a look round, buying or not the staff and owner always have time for you. Happy to chat and offer amazing advise. Very friendly, great prices and free coffee. Can't beat em. Top shop”

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Posted 4 years ago

“Absolute brilliant service, I wouldn’t go anywhere else to meet my reef tank needs. Everyone who works there are very professional & I’d highly recommend”

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Posted 4 years ago

Kraken Corals is rated 4.9 based on 1,874 reviews