KJ Beckett Reviews

Name: KJ Beckett
Address: 6 Londonderry Farm Keynsham Road Willsbridge Bristol, Bristol
Rating: 4.76

4.8 Rating 2,379 Reviews

95 %

of reviewers recommend KJ Beckett

4.8

Based on 2,379 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

0800 808 5446

Email:

customerservices@kjbeckett.com

Location:

6 Londonderry Farm Keynsham Road Willsbridge Bristol
Bristol
BS30 6EL

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KJ Beckett 5 star review on 25th June 2025

KJ Beckett 5 star review on 29th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still not received our order nor a report on where it is????”

Helpful Report

Posted 6 years ago

I am sorry your order is yet to arrive , we have checked the tracking and we can see it is on the way to you. We will message you privately with more information.

Posted 6 years ago

“You guys have a rather convoluted way by which you ship your items outside the UK. Had you used Royal Mail, i should already have order by now. Why it had to pass thru sweden via directlink baffles me. And now, what i'm expecting to give as a wedding present will never make it in time for this Saturday, because it's still stuck in the system. Sorry.”

Helpful Report

Posted 7 years ago

Thankyou for your feedback , I am sorry there was a delay in your order. Following the issues you have encountered receiving your order we have now changed our delivery method for the Philippines to be a Royal Mail tracked service. We have also sent you a private message regarding this matter

Posted 7 years ago

“Delivery took longer than expected over a week”

Helpful Report

Posted 8 years ago

Hi, I'm terribly sorry to hear that you are unhappy with the length of time it took for you to receive your order. We have looked into this on your behalf and your package was delivered within the guidelines as specified on the website at time of purchase. Please get in touch if you have any questions. Kind Regards KJ Beckett

Posted 8 years ago

“Wrong size sent, no telephone number to speak to anyone very annoying”

Helpful Report

Posted 8 years ago

Hi, Thanks for your review, we apologize for the inconvenience caused by this. After taking a quick look at your order, I can see you ordered a wallet from us - this wallet is only available in one size. If you still wish to contact us regarding your order then our telephone number can be found in several places including in the header of our website, on the invoice you would have received with your order, or by visiting the following page: https://www.kjbeckett.com/contacts Kind Regards KJ Beckett

Posted 8 years ago

“The website is rubbish, you show items for sale, but have no stock!!”

Helpful Report

Posted 11 years ago

“I bought a FOSSIL wallet and expected it to be packaged a bit better. The tin arrived dented and it was a Christmas present. But it was too close to Christmas to return it. I would expect expensive items to be packaged a bit more sensibly. Product was fine which is why I gave them 3 stars instead of 2.”

Helpful Report

Posted 11 years ago

“Ordered three items from the website and completed payment. Waited expecting delivery then received and email a full 7 days later to say they only had one item, another was out of stock and the third was no longer available. Have had payment for over a week now and although requested no refund. Have a payment dispute via PayPal to try to resolve this situation. Very poor customer service. Oh and still showing these items on the website and the sister website sock emporiu!”

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Posted 12 years ago

“The bag that i ordered came without the shoulder strap. When i sent an email stating this i received an email 2 days later asking if i had checked inside the bag! When I responded that i had checked inside the bag i was told that the manufacture would be notified. Which was the case but between getting the bag and the shoulder strap it was nearly 2 weeks. I was just about to return the bag. Saying this I have ordered from you before and not had and issue - it would appear that only when something goes wrong your service needs attention.”

Helpful Report

Posted 12 years ago

“I made two orders to KJ Beckett and was very pleased with the speed of the delivery and the packaging was adequate to protect the purchased items. What i am not happy with is the customer service side of the company in relation to a simple email request for further information on an item.the item was on sale and i was interested in purchasing it.i sent the email query on the 25/1/14 and only received a reply on the 5/2/14 that is eleven days.by that time the item had returned to its normal RRP or was sold out.to me this just isn't good enough from a company that prides itself on it's reputation.”

Helpful Report

Posted 12 years ago

KJ Beckett is rated 4.8 based on 2,379 reviews