Kilt Society Reviews

Name: Kilt Society
Address: 170B Great Junction Street, Edinburgh
Rating: 4.84

4.8 Rating 5,818 Reviews

99 %

of reviewers recommend Kilt Society

4.8

Based on 5,818 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0131 516 9225

Email:

hello@kiltsociety.com

Location:

170B Great Junction Street
Edinburgh
EH6 5LJ

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Kilt Society 5 star review on 21st August 2022

Richard Gaddis

Kilt Society 5 star review on 30th July 2022

Maria Thompson-Slaven

Kilt Society 5 star review on 20th June 2022

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful with my enquiries. Found exactly what I needed. Although there were “crossed wires” about my specific order, they sorted it our really quickly and I got the items I needed. Very happy with customer service. Keep it up!”

Helpful Report

Posted 7 years ago

Hi Liz! Great to hear you were happy with your buttons order, apologies for my confusion. Thanks for taking the time to leave us a review ~Rachel

Posted 7 years ago

“The products received are all great quality. Shipping was fast and all communication was clear and friendly. Very impressed.”

Helpful Report

Posted 7 years ago

Hi there Shane! Thanks for letting us know your parcel is with you (great that it's so quick). Our warehouse team are pretty sharp and so are our couriers. Fantastic to hear you've checked things out and everything is looking good. Give me a shout if you need any help or advice along the way ~Rachel

Posted 7 years ago

“The sign of great service is how a company corrects mistakes and the Kilt Society went above and beyond to ensure my order was met on time when at first the wrong item was sent. Fantastic customer services from people who care! I'll definitely be using then again in the future.”

Helpful Report

Posted 7 years ago

Hi there Ann! Great to hear you were happy with your new order and also with the Kilt Society service - we try our best. Thanks for taking the time to leave us a review ~Rachel

Posted 7 years ago

“Some very good friends bought my husband an Urquhart Clan belt buckle for his birthday at Christmas. Although it stated on the web page it could take 6 to 8 weeks for delivery they rang and explained it was a birthday gift and they were overjoyed at the service provided by the Kilt Society. My husband was highly delighted with the gift and I ordered him one of the Luxury Celtic Knot belts from the Kilt Society to go with the buckle. He wore his new accessories at a dance we were running on Burns Day. He received a lot of compliments from those present. I have attached a couple of photographs”

Helpful Report

Posted 7 years ago

Hi there June! Great to hear you were happy with your new order and also with the Kilt Society service - we try our best. Thanks for taking the time to leave us a review! Hope you had a great Burns evening and thanks for the photos - Hayleigh

Posted 7 years ago

“The Kilt Society were the only stockist of cotton (wool free) kilt hose I could find online. They were expensive but worth it! They look the part & no itching for my wee loon.”

Helpful Report

Posted 7 years ago

Hi there! Thanks for taking the time to leave us a review. Great to hear you are happy with your new cotton hose. Give me a shout if you need any tips or advice ~ Hayleigh

Posted 7 years ago

“Item arrived well within the specified time frame. Brooch is of excellent quality and beautifully made”

Helpful Report

Posted 7 years ago

Hi there Karan! Cheers for leaving us such a great review! Fantastic to hear that you're happy with your new order and you're impressed with the quality. Give me a shout if you ever need any further help or advice ~ Hayleigh

Posted 7 years ago

“The buying process was easy and i was kept informed all the way through. Once arrived the the Quality was good vale for the price paid”

Helpful Report

Posted 7 years ago

Hi there Chris! Great to hear you were happy with your new order and also with the Kilt Society service - we try our best. Thanks for taking the time to leave us a review - Hayleigh

Posted 7 years ago

“Very happy with jacket and waistcoat, telephoned for advice beforehand, could not have been more helpful, excellent”

Helpful Report

Posted 7 years ago

Hi there Robert, Great to hear you were happy with your new order and also with the Kilt Society service - we try our best. Thanks for taking the time to leave us a review ~Rachel

Posted 7 years ago

“Fit as measured with timely service and communication (even though ship to address was to Canada). Very pleased!”

Helpful Report

Posted 7 years ago

Hey there, so pleased you got a great fit with your custom trews. Hope you're getting great use from these already ~Rachel

Posted 7 years ago

“Only a minor problem in that I asked for 3 small buttons but received 2 small and 1 large, but that's fine as I could do with a spare for the jacket and only need one to replace a lost one on the waistcoat. Very helpful online chat before placing order”

Helpful Report

Posted 7 years ago

Hi Simon, Sorry to hear you didn't get exactly what you expected. We sell these as the pack of 3 with the mixed sizes as you received. Pleased though that this worked for you. Glad to hear your found our chat helpful. ~Rachel

Posted 7 years ago

“Delivery was earlier than expected. Quality of garment exceptional for the cost”

Helpful Report

Posted 7 years ago

Hi there John! Great to hear you were happy with your new trews and also with the Kilt Society service - we try our best. Thanks for taking the time to leave us a review ~ Rachel

Posted 7 years ago

“Kilt is comfortable and fits correctly.”

Helpful Report

Posted 7 years ago

Hey Vicki, Thanks for taking the time to leave a review. Great to hear the fits is great ~Rachel

Posted 7 years ago

“The Kilt Society's site was easy to navigate and they had the black hose that I needed. Ordering was simple and the hose arrived in the post 2 days later. They were exactly as ordered and fitted perfectly.”

Helpful Report

Posted 7 years ago

Hi there! Thanks for letting us know your parcel is with you (great that it's so quick). Our warehouse team are pretty sharp and so are our couriers. Fantastic to hear you've checked things out and everything is looking good. Give me a shout if you need any help or advice along the way ~Rachel

Posted 7 years ago

“My Kilt arrived on time and in perfect condition. The quality and fit were excellent. The kilt is a good weight and swings well.”

Kilt Society 5 star review on 22nd January 2018

Helpful Report

Posted 7 years ago

Hi there Philip! Cheers for leaving us such a great review! Fantastic to hear that you're happy with your new kilt and you're impressed with the quality. Give me a shout if you ever need any further help or advice ~Rachel

Posted 7 years ago

“Delivered faster than expected, and everything fit exceptionally well. Superb quality of material and manufacture.”

Helpful Report

Posted 7 years ago

Hi there James! Thanks for letting us know your parcel is with you (great that it's so quick). Our warehouse team are pretty sharp and so are our couriers. Fantastic to hear you've checked things out and everything is looking good. Give me a shout if you need any help or advice along the way ~ Rachel

Posted 7 years ago

“The Kilt Society as far as I am concerned went the extra mile in every facet of my order. I have used the Kilt Society several times in the past and they have never failed to surpass my expectations. Thank you so much, Chris”

Helpful Report

Posted 7 years ago

Hi there Chris! Thanks for taking the time to let us know we were helpful, it's great to hear. Kilt Society™ is all about helping you wear your kilt/outfit the way you want to - we're always on hand for quick tips and advice in the future. ~Rachel

Posted 7 years ago

“It was a first time for me to order a scottish outfit. After checking prices and service options at several sites, I found that Kilt Society is the most value-for-money. But most of all is a client service - it was super fast, effective and friendly. For me, as someone working in marketing industry, this was the most important to decide to make a purchase from you. Thank you a lot for a great outfit!”

Helpful Report

Posted 7 years ago

Hi there Ilya! Thanks for taking the time to write us such a great review. It's great to hear we impressed in so many areas, we do try our best. Give us a shout if you need any advice in the future~ Rachel

Posted 7 years ago

“Good quality items.”

Helpful Report

Posted 7 years ago

Hey there, Great to hear you've been pleased with your order. Thanks for the review ~Rachel

Posted 7 years ago

“A very kind and accurate service. helpful in every way although I'm not sure whom I'm "speaking" too Rachel or Hayleigh ( hint perhaps a "face" in the styling would help ) I'll definitively be back ! more information on events (like Burn's night) with links to them would make the awareness larger than only the advertising of appropriate "dressing" overall a marvelous site, quality fabric, punctual delivery and even going the extra mile to deliver on time!”

Helpful Report

Posted 7 years ago

Hey Erik, thanks for using our personal styling service, we really enjoy chatting to our customers this way. Thanks for your requests for more information, we'll be sure to consider this ~Rachel

Posted 7 years ago

“Fast delivery, good quality, all A’s described”

Helpful Report

Posted 7 years ago

Kilt Society is rated 4.8 based on 5,818 reviews