“It’s taken a long time because of Suez etc but I’ve been kept informed at all stages. Great products worth waiting for.
Cannot fault customer services.
Off again with my screenhub for a month in Cornwall followed by a week in Devon in a couple of days.”
“Really please with this purchase. Having no camping experience, I was looking for an easy essemble tent for the whole family. Not only was erecting very simple and quick, it was a doddle to take down and fitted back in the bag.
The only surprising thing was the size and weight of the tent when packed away (it's heavy).”
“We are absolutely thrilled with our Quick Erect Hexadome awning and the excellent customer service we have received. We pre ordered the awning package in February this year with an expected delivery date of May/June. Due to problems with deliveries outside of their control ( Suez Canal hold up ) Khyam notified us the delivery would be delayed. We were kept up to date and although disappointed it did not arrive in time for a long trip away we managed to work around it by relatives delivering it to our destination and Khyam offering us a discount.
The awning was easy to erect although the written assembly instructions were missing. We were however able to download them from the internet.
Part of the package was an LED lighting system which was missing. Khyam were very apologetic and dispatched it immediately to our holiday destination along with a copy of the instructions.
We have attached the awning to our Caravan so ended up ordering some Kador tape and using the figure of 8 rods supplied by Khyam to enable us to easily detach the awning.
The awning is just superb. So well made and very sturdy. It is attractive to look at and so light and spacious inside. We really like the 6 large window panels , all have fly screens and 3 of which have also have clear plastic. The roof also has additional fold down panels. There are 3 opening door panels including the one which we access the caravan. The canopies over each section ensure the awning panels stay dry and protected.
I cannot praise the awning highly enough. It is just perfect.
The lighting system is superb too and provides us with lots of decent light in the evenings and it is great being able to control the colour etc with a dial.
Would highly recommend this awning and Khyam !!”
“Great tent.
Two remarks:
1e Lacking a adapter piece, tent door can therefore not be used to close the extension canopy.
2e Sleeping areas are missing a small purse for glasses, mobile phone or things like that.
Have done only a test on erecting the complete tent and could not find any flows for manufacturing faults.
I am looking forward for the carpet which is sold out at the moment.
Again, Great tent.
Photo shows storage of tent, temporary, in car due to some rain falling during packing. :) :)
Frans”
“Customer service has been superb! Questions quickly answered. Speedy delivery of each item. Screen hub plus motorhome connector not yet used but looks to be quality product.”
“Excellent product, really spacious with plenty of storage for wet gear. Super quick to put up and down. Worth getting the footprint groundsheet too which, although delivered in a separate package, does fit in the tent bag.
10/10”
“Bought a screen hub from Khyam and must say well happy with my purchase must admit it’s our first outing with it but up to yet been amazing so easy to put up even though they don’t supply instructions this is a easy addition & should be supplied but we managed it with a bit of initiative, We are in Cornwall at the moment been windy & raining awning has been spot on.!!
That impressed put name down for a bedroom annex for it 👌😎
Oh forgot to say thanks team Khyam for getting it to me in time for my holiday it was very close but there service was excellent and didn’t let me down 👌”
“Excellent product. Quality components very easy to erect and pack away. Up in under one minute easily with one person and same to pack away. Spacious practical and above all quality”
“Quality product abs well bagged up.
Speedy delivery as always.
Unfortunately over the weekend and first time using the side panels. The wind caught hold and ripped the actual sun canopy. I will email customer service with photos if there is any help.”
“I’m new to all this camping lark and I stumbled across this web site. Oh man am i glad i did. I must say what a fantastic company to deal with. Every question answered and products delivered fast. I’m yet to use the drive away awning but on first impressions and a quick of it in the carry bag I can’t see there being any issues it all looks and feels like good quality. So don’t just think about it, order it today, you wont be disappointed”
