“Item received in great quality and was refunded delivery fee as item was not picked up by DPD courier for the expected date. Ben helped a lot with communication via IG but what would be nicer next time is having better communication channels.”
Thank you for taking the time to share your feedback with us. We're delighted to hear that you received your item in great quality and appreciate your understanding regarding the delivery situation.
We're glad to know that Ben was able to assist you effectively through Instagram. Your suggestion about improving communication channels is valuable to us, and we'll certainly take it into consideration to enhance our services. We strive to provide the best experience for our customers, and your input helps us identify areas for improvement.
If you have any further suggestions or concerns, please feel free to reach out. We value your business and look forward to serving you again in the future.
Thank you for your 4 star rating. We are so pleased that you are happy with our sliders and service! We apologise for not being able to honour the 15% discount that was offered on your first order the code may have conflicted with another promotion. Thank you again for your feedback!
Thank you Uche for your 4 star rating of KershKicks, we are so glad to hear that you got it quicker than expected! We appreciate your feedback and look forward to seeing you again!
Thank you Jagveer for your 4 star rating of KershKicks. We are so glad to hear that you had a great experience with us! We strive to provide good and quick service, as well as great prices. We really appreciate your kind words!
“Love the shoes, paid for 1-2 days shipping and come 4 days later and box was really damaged but apart from that can’t complain and will order from here again”
Thank you for the 4 star rating, Sheniese! We really appreciate that you enjoyed the shoes and and fast shipping. We are disappointed to hear that the box was damaged. We are constantly trying to improve and we are sorry for any inconvenience this has caused. We hope to earn your business again!
“Great speedy delivery 👏
Gave 4 stars 🌟 as box was ripped and they're a gift..but I'm sure my grandson won't mind as he thinks I couldn't get these trainers 😊”
“Product is great , correspondence was great, quick delivery and if you download the shop app you have full tracking at your fingertips . The only thing that let it down a little was the packing , when you spend £180 on a hoodie you would expect it be wrapped nicely . It came in a normal parcel bag .
Other than that great”
Thank you for your 4 star rating, Hollie! We are thrilled that you enjoyed the product quality, our correspondence, and the quick delivery. We are sorry that the packing let us down a bit, and we are working hard to make sure that our products are wrapped better in the future. Thank you again for your review.
“Delivery was very fast but the yeezys i bought i had to take my insoles out because they were too small… :( other than that i will definitely be buying another pair just hopefully get the right size this time Haha”
“I am trying to contact you in regards to an exchange do you have an email address please. I have messaged you on Instagram
Overall delivery was speedy and all good”
“I am very happy with the trainers the box had a big dent in it which we was gutted about. And I know it's only a box but when it cost £477 you expect everything to be perfect. I also didn't think it was fair to have to pay delivery surely that should be free after spending so much.”
