“A surreal experience in truth. Ordered a pair of trainers, but received an odd pair, one of the trainer I had purchased and one of another random trainer. Sent them back and was refunded immediately for postage. Then had further correspondence that the trainers I had ordered had been checked and were sun damaged due to time spent on display, pictures received showed the extent of the damage, they were literally different colours. So requested a refund, then received news that a further pair had been found, and they were in perfect condition so I had these delivered . So eventually all worked out. went round the trees a few times. but eventually got there. These things do happen. and customer service throughout was excellent.”