“I would like to say the service we received from your company was excellent from start to finish and I really do have to commend the 3 guys who actually moved us I believe their names were Steve, Louie, and Barry. They were exceptionally professional, polite, and made what can be a very stressful day easy and enjoyable, absolutely nothing was too much trouble they never moaned once and kept us smiling. Please ensure you thank them for us and rest assured if we ever moved again we would not hesitate to use you again.
I can not click 5 stars below but would definitely rate you 5 stars 10 out of 10”
“Initially we were informed that our goods would be packed into lockable crates, but when the van arrived, there were no crates, just a normal van with one empty space in which to load. When asked why, we were told it would be repacked into crates at the depot ( which meant we couldn’t add any of our own security locks for peace of mind).
Our move into storage was somewhat spoilt by the attitude of the team leader on the day, he had a bee in his bonnet about something that made him come across as both surely and uncooperative. So much so that he would not allow my wife to put our vacuum cleaner on the vehicle, because it had been locked up! He then drove off in a huff at speed which caused some of goods to make a loud crash in the rear of the van. Our vacuum cleaner was loaded into the crew’s cab with them saying it would be packed at the depot. The loud crash and our separated vacuum cleaner left us somewhat anxious for the next nine months that our goods were in storage as To whether or not our goods were in safe hands and reunited.
Our move from storage to our final destination, nearly 10 months later, went off without any problems. The team and the leader were all a credit to the company and it went through without a hitch.
Jeakins is a good company, but if they want to improve , they need to communicate better with their clients and keep them informed of any changes and to be more reassuring during the whole process.”
“I thought that the guys were great and very helpful and worked very hard, polite, patient and kind.
I have given 4 stars ✨ instead of 5,because my clothes were left in the wardrobe, and i had to load them in my car and take them.
Also this may be due to the packing service, there was a Akita drill set and bits not packed and left under the stairs i have had to contact my estate agent who contacted the buyer ti retrieve it from the property that I sold and moved out of which is 42 MALYONS green SS13 1PP.
And once Kingswood retrieve it i have a arrange to collect it from their office”
“Excellent service from start to finish. We had a LOT to move and hundreds of miles! We are far from unpacking it all, but we will get there! A few things were scuffed or marked, but for the shear size of the job (they were moving more than a standard house full) plus a small business, which included two very large machines, we really aren't worried and didn't even bother to contact them in regards to these bits as we seriously can't believe how well they moved everything they had to.
Nothing was too much trouble, all of the staff that attended over the days were a real credit to Jeakins. I would definitely recommend them and would definitely use them again. Fantastic”
“We were very impressed with the service we received. The people we spoke to in the office were informative and a pleasure to speak with. On the moving day our removal men William and Kyle were on time and were experienced and professional. First rate service and a competitive price. We would not hesitate to recommend your company.”
“So glad I went with Jeakins to store my furniture and move me from Essex to Dumfries. Very professional team packed my possessions away with care. After 4 months in storage, furniture arrived safely to Dumfries. The lads did a fantastic job (Gavin and Danny). Thank you Jeakins for honouring the delivery slot given the current situation. We are very pleased. Anyone considering a removal firm I would highly recommend Jeakins.”
“I was overcharged by a few pound and promised someone would sort it and I’m yet to receive a refund. However, I can’t fault the guys that actually carried out the removal. They were polite, nothing was too much trouble, always checked with me where I wanted different things. They had a younger lad with them and I could hear them discussing how to pick things up properly, which way to carry things etc. They seemed to really care he didn’t injure himself and look after our belongings at the same time.”
“Could not fault the lads that moved me - they were punctual, very hard working and nothing was too much trouble, even in the pouring rain. No breakages and all smoothly done by 4pm. Great job and highly recommended. Thank you Jeakins for taking the stress out of my house move.”
“Mick, Ben and Kane arrived as scheduled, dismantled furniture as required and packed everything, boxes included in good time.
At the other end they unpacked, reassembled and were always courteous and polite. Good fun too.
I have no complaints at all and am extremely satisfied with the work the did in helping make my move as painless as possible.
Thanks very much.”