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Interflora UK Reviews

4.5 Rating 39,461 Reviews
87 %
of reviewers recommend Interflora UK
Read Interflora UK Reviews

About Interflora UK:

Hello, we’re Interflora – a network of local artisan florists (and their support crew) creating beautiful blooms and delivering thoughtful gifts across the UK and the world.

We’re experts not just in flowers, but in emotions too, helping people express love, thanks, sympathy and celebration, and creating moments of connection, no matter the distance.

With more than 100 years of experience, Interflora works with real local florists, delivery drivers and customer care teams who add thoughtful touches to every order. From designing and finishing bouquets to delivering them by hand, it’s this human involvement at every stage that makes an Interflora delivery feel personal.

Our network of talented florists brings creativity and attention to detail to every order, ensuring our designs feel special, meaningful and made with care.

I used Interflora being a Brand for me synonymous with trust… However not this time it’s been an absolute disaster complete disappointment to me for my dear recipients on a very special wedding anniversary. Since receiving from you the florists name and number I have contacted Williamsons twice 9.30am and 3.10 pm 9/8/24 (actually tried on Thursday at 4.30pm no answer figured they must be closed)... only to been met by an answer machine each time and I’ve left a message twice asking if they would call me back as soon as possible to resolve this issue and I’ve heard absolutely nothing. I do not believe they attempted to deliver the order, as they first stated no-one home.. which changed to address didn’t exist… the address does exist and it’s next door to my address! i feel thoroughly duped by the lack of response … I would like a refund ASAP from yourselves and I would recommend that you do not use these Florist in future because you now know they cannot be trusted. I’m so disappointed I can’t even express just how disappointed I am .. and how have been made to feel. Also its a lot of money for me… so please refund me and that’ll be it. Sadly, I won’t use you again. regards Cath Brown
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Posted 2 years ago
Hi Catherine, I am so sorry about this. Thank you for speaking to me today. I can confirm the address given was incorrect, but I am pleased I could resolve this with you. Best wishes Jo
Posted 2 years ago
great flowers, fast delivery
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Posted 2 years ago
The bouquet is never the same as the photograph, twice I’ve ordered from you and twice different bouquets, the first one was a trending bouquet which I accept but the second one wasn’t, very disappointed, won’t be ordering from you again!
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Posted 2 years ago
Hi Emma, I'm sorry you were disappointed with your recent order. It does clearly say in the item description for the bouquet you chose "It might not look exactly like the pictures because each bouquet is bespoke, made by hand." Kind regards, Carl.
Posted 2 years ago
I sent flowers to my daughter in Sydney, she was delighted with them
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Posted 2 years ago
Orders easy to major, service is great and customer service is quick
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Posted 2 years ago
Very good service and so easy to order the flowers
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Posted 2 years ago
Good same day service.
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Posted 2 years ago
Bouquet was much smaller than expected - no way worth the price
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Posted 2 years ago
Dear Keith, I am so sorry you were disappointed with the flowers. I am pleased I was able to resolve this issue with you directly. Kind regards Deborah
Posted 2 years ago
I was very disappointed at the volume of flowers for £100. Very poor and the recipient didn’t know how much they had cost but when she showed me them, I was very unhappy they did not match the brief. There were no unusual types of flowers to make the volume seem value for money.
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Posted 2 years ago
I'm very sorry to hear of your disappointment on this occasion Karen, but thank you for taking my call today and allowing me to discuss this with you. Best wishes, Valerie
Posted 2 years ago
Very efficient service. Quick and easy online ordering
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Posted 2 years ago
Fast and reliable. Very nice flowers.
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Posted 2 years ago
Excellent and fast service.
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Posted 2 years ago
Same day service delivered promptly. Beautiful bouquet
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Posted 2 years ago
Interflora were absolutely fantastic to deal with . The website was very easy to navigate. Once ordered the beautiful flowers were delivered the next day. I got an email informing me of the florist completing the order and when the bouquet was dispatched. It was lovely to receive a photo of the flowers and chocolates on my friend's doorstep. Well done one and all! 👏👏
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Posted 2 years ago
The flowers I ordered are beautiful, my wife loves them and so did I, I was very happy with service.
Interflora UK 5 star review on 8th August 2024
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Posted 2 years ago
Disappointingly small bouquet arrived. Really miserly.
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Posted 2 years ago
Hi there, thank you for your review. I'm really sorry to hear that you were disappointed with the flowers received. I have sent you a separate email regarding this. Best wishes, Vanessa
Posted 2 years ago
Ordered the flowers for my daughter Jenni’s birthday. Very beautiful colour of all the flowers. And arranged perfectly. And to leave in the porch with a photo. Il be buying again. Thank you
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Posted 2 years ago
Really happy with the service , communication and flowers. They couldn’t supply exactly what I asked for ( order was from Ireland to USA) but gave an excellent substitute and kept me informed all along the way. Very happy😁
Interflora UK 5 star review on 8th August 2024
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Posted 2 years ago
This was an international order to Portugal and it went very smoothly and was accommodating in regard to contacting the recipient!
Interflora UK 5 star review on 8th August 2024
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Posted 2 years ago
So quick and easy to order online, the flowers looked amazing on the delivery photo. No problems or hassle, ordered and delivered on the same day, just perfect!
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Posted 2 years ago
Interflora UK is rated 4.5 based on 39,461 reviews