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Interflora UK Reviews

4.5 Rating 39,058 Reviews
87 %
of reviewers recommend Interflora UK
Read Interflora UK Reviews

About Interflora UK:

Hello, we’re Interflora – a network of local artisan florists (and their support crew) creating beautiful blooms and delivering thoughtful gifts across the UK and the world.

We’re experts not just in flowers, but in emotions too, helping people express love, thanks, sympathy and celebration, and creating moments of connection, no matter the distance.

With more than 100 years of experience, Interflora works with real local florists, delivery drivers and customer care teams who add thoughtful touches to every order. From designing and finishing bouquets to delivering them by hand, it’s this human involvement at every stage that makes an Interflora delivery feel personal.

Our network of talented florists brings creativity and attention to detail to every order, ensuring our designs feel special, meaningful and made with care.

I decided to order on line instead of going to a florist because at Christmas I ordered a plant basket and my friends received an orchid not good quality. This time the photo they sent me was exactly what I ordered. Many thanks
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Posted 1 year ago
Delivered on the day asked
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Posted 1 year ago
Flowers look lovely, but would have liked to have a email to say delivered, it would have saved me emailing you to ask if these had been delivered. Thank you
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Posted 1 year ago
Very pleased with service I received. Thank you.
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Posted 1 year ago
Delivered on the time agreed. The flowers were stunning
Interflora UK 5 star review on 19th April 2025
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Posted 1 year ago
The bouquet delivered wasn't as 'full' as the picture indicated. Even allowing for flowers to fully bloom, I felt it was florally sparse and greenery 'heavy'. I would also expect, perhaps incorrectly, that it would be delivered by a local florist rather than dropped off by DPD. Would probably use Interflora again but only if a local florist is unavailable.
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Posted 1 year ago
Excellent service. Thankyou so much. Flowers were stunning
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Posted 1 year ago
Excellent service, very straightforward and website easy to navigate through. Will definitely use Interflora again. And recommend to any family and friends.
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Posted 1 year ago
We didn't receive the chocolates ordered.
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Posted 1 year ago
Hi Alan, I am sorry to her this. I have sent an email to the email address supplied on your order regarding the issue. Kind regards, Clare.
Posted 1 year ago
Excellent service and excellent flowers and delivery
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Posted 1 year ago
Flowers not yet received by Florence Lake!
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Posted 1 year ago
Dear Neil, I am so sorry to hear this. Thank you for taking my call today with regards to this issue. Best wishes Deborah.
Posted 1 year ago
The recipient phoned us to say that the flowers were beautiful - a really lovely display. Thank you and can you pass this on to the local florist who dealt with the order.
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Posted 1 year ago
It was easy to order via your website but I was unable to find out easily if my flowers had been delivered on time. I had to ring Australia to find out this information at extra cost to myself.
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Posted 1 year ago
Easy to follow website- splendid choice of bouquets- so many different colours - kept in touch with me & as promised next day delivery - the recipients were thrilled - thank you Interflora will be using you again 😁
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Posted 1 year ago
Easy to navigate the site and order. I was contacted to inform of a ship closure so my order was delivered a day early. Not a problem as the recipient got to enjoy the gift for longer. I was a little dissapointed at the flowers when I saw a photo once delivered, same colours I chose but different from the arrangement on your site. I apreciate there was a possible difference but I would have thought interflora could replicate their arrangements. However, thank you to customer services for the phone message and email. I will use your service again
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Posted 1 year ago
Thanks for your review Catherine, I'm pleased to hear how satisfied you are with our customer service. Kind regards, Brian
Posted 1 year ago
Ordered flowers to be delivered to my sister-in-law in Italy. Ordering on line was easy. My sister-in-law said she was phoned before delivery to make sure they had the correct address and the flowers were beautiful. Would definitely recommend. Thank you Interflora.
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Posted 1 year ago
I did not see the flowers has they were delivered to the USA. ordering and delivery were straight forward and my Aunty said the flowers were beautiful
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Posted 1 year ago
As a last resort for a last minute sympathy bouquet (£42 + 7.50 deluvery) for a colleague's family funeral, I urgently ordered from Interflora due to the delivery time. I ordered the standard bouquet which I understand there won't be as many flowers as show in picture but I feel that there was less roses and with no lilies it really made the bunch look like a standard bunch you can buy from the local supermarket at a much cheaper price! A friend has had a similar issue too. I feel like they are over priced since I've ordered a similar bouquet at a much cheaper price online including delivery. Disappointed since many moons ago the bouquets would be stunning and would be worth the price. I have included a picture of bouquet I ordered and the one my colleague received. In my opinion, just not worth the money.
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Posted 1 year ago
Hello, I'm sorry for the disappointment caused. I can see our Customer Care team have been in touch to get this resolved for you, kind regards Marie
Posted 1 year ago
So effecient and never lets you down!
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Posted 1 year ago
The flowers were well received and the service easy to use and prompt.
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Posted 1 year ago
Interflora UK is rated 4.5 based on 39,058 reviews