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Interflora UK Reviews

4.5 Rating 39,461 Reviews
87 %
of reviewers recommend Interflora UK
Read Interflora UK Reviews

About Interflora UK:

Hello, we’re Interflora – a network of local artisan florists (and their support crew) creating beautiful blooms and delivering thoughtful gifts across the UK and the world.

We’re experts not just in flowers, but in emotions too, helping people express love, thanks, sympathy and celebration, and creating moments of connection, no matter the distance.

With more than 100 years of experience, Interflora works with real local florists, delivery drivers and customer care teams who add thoughtful touches to every order. From designing and finishing bouquets to delivering them by hand, it’s this human involvement at every stage that makes an Interflora delivery feel personal.

Our network of talented florists brings creativity and attention to detail to every order, ensuring our designs feel special, meaningful and made with care.

Lots of choice, easy to order. The flowers were beautiful and we're delivered with care and on time
Helpful Report
Posted 1 year ago
Excellent customer service. I had a concern with the delivery of my order in Australia. This was not the responsibility of the uk site but they still looked into it and went above and beyond to give me confirmation of my delivery.
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Posted 1 year ago
Always excited service, thank you
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Posted 1 year ago
Easy to order, quick delivery, beautiful flowers
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Posted 1 year ago
Lovely, attractively presented gift wrapped box of cut flowers. They were delivered very quickly and all the flowers in great condition.
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Posted 1 year ago
My girlfriend loved them
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Posted 1 year ago
Same day delivery in a matter of hours. Thank you
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Posted 1 year ago
Recipients always delighted with the flower arrangements and delivered in timely fashion.
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Posted 1 year ago
Very helpful people at interflora the date of my friends op was changed so had to change the message on the card with her flowers Interflora did it with speed so saved the day. Flowers for another friend were said to be beautiful and made her day so very delighted with Interflora.
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Posted 1 year ago
You kept me up to date from order until delivery. Beautiful flowers. Thank you.
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Posted 1 year ago
Flowers were beautiful but was a little disappointed that the mail to say they were delivered actually meant them being left I'm the communal halls way and the recipient didn't receive a message even though the florist had all the co tact details 🙁
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Posted 1 year ago
Really pleased, the flowers were lovely
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Posted 1 year ago
easy process to order, flowers delivered on time and looked lovely
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Posted 1 year ago
Excellent delivery. Lovely flowers.
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Posted 1 year ago
Flowers themselves lovely, however DPD delivery poor. Courier left unattended parcel in communal corridor, not outside individual flat door with a complimentary knock.
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Posted 1 year ago
Hi Marty, thank you for your review. I'm sorry to hear of your experience and understand you must be disappointed with how your flowers were delivered. I've sent you an email discussing this further. Regards Katy
Posted 1 year ago
Sent flowers to my mum for her birthday, beautiful bouquet received and not too expensive
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Posted 1 year ago
Great service.
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Posted 1 year ago
A birthday gift, delivered exactly as expected and very well received. Stunning bouquet.
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Posted 1 year ago
The flowers were poor. They look absolutely nothing like as described.
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Posted 1 year ago
Hi Charlene, I'm sorry to hear you are disappointed with your flowers. I've sent you a email discussing your concerns. Regards Katy
Posted 1 year ago
Most of what you do is fine. However, your website is incredibly slow to update for deliveries of gifts that I have ordered. Indeed, it doesn't even show (on a timely basis) when such gifts are 'out for delivery'. Please overhaul that aspect of your website, as it is highly annoying and frustratin!
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Posted 1 year ago
Hi Ian, thank for taking the time to post your review. We are currently taking steps to have all our member florists use our new delivery app which will mean a better customer experience and live tracking of your orders. We currently have over a quarter of our network using the app so hopefully you will be able to experience this on some of your future order. Kind regards, Carl.
Posted 1 year ago
Interflora UK is rated 4.5 based on 39,461 reviews