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Interflora UK Reviews

4.5 Rating 38,224 Reviews
87 %
of reviewers recommend Interflora UK
Read Interflora UK Reviews

About Interflora UK:

Every day, thousands of people trust us to deliver their good wishes and thoughtful sentiments on their behalf. But it's not just about being the largest - we pride ourselves on being the most personable too.

Everyone involved - from our florists, to our delivery drivers, to our customer advisors - all take care to add a little personal touch to the Interflora experience.

We're also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has the unique blend of skills, creativity and attention to detail needed to create every handmade Interflora bouquet.
Our Heritage

We've been delivering your good wishes for more than 90 years. With all of this talent to draw upon, we offer an exciting and fresh new selection of floral gifts for every special occasion and every season too. From contemporary chic to classic favourites, as well as unique creations via our Designed to Order service, our florists create perfect bouquets every day.

As well as being the largest, we're the longest serving flower delivery network too. For more than 90 years we have enjoyed a reputation for excellence. Used throughout the ages our Mercury Man emblem is recognised worldwide as a symbol of swift and timely delivery and the very best quality floral gifts.

Every bouquet ordered from us is prepared with care and hand-delivered as promised. And with our international network of florists, a special bouquet can be handmade and delivered almost anywhere in the world in just a few hours.

Easy to order. Quality flowers. Excellent communication throughout.
Helpful Report
Posted 3 weeks ago
The bouquet I ordered for a sick relative in the US was brilliant. Lovely fresh flowers, quality base and delivered as requested. All round superb service at a reasonable price.
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Posted 3 weeks ago
Beautiful flowers. Very high quality.
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Posted 3 weeks ago
I previously listed a complaint the day after the flowers were delvered. The flowers I picked were lilac and what was sent were pink flowers, not very nice.
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Posted 3 weeks ago
The arrangement that was delivered varied considerably from the image on the Interflora website. It looked rather feeble and half-hearted. Not nearly as bright and varied as I expected. And where were the bees? It was supposed to have a bee theme! Also it was left outside in the garden - not delivered to the door! So not totally satisfied to be honest.
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Posted 3 weeks ago
Because the flowers were delivered later that day when my granddaughter and her girlfriend had moved in to their new home and it was a surprise for them to receive them
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Posted 3 weeks ago
Brilliant service
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Posted 3 weeks ago
Easy to order and the flowers were beautiful
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Posted 4 weeks ago
O/N 505 829 373 01. Delivery on 6th November This was the first time I have been disappointed with Interflora. The flowers that arrived looked nothing like those in the photo on the webpage (vibrant Autumn Gift Box). To be fair the photo has now been changed and looks more like the flowers that arrived for my friend- BUT NOT like the flowers I ordered. I did not complain about this at the time because I was travelling overseas. Thankfully my friend did enjoy the flowers that were delivered- being unaware of the mistake. I will use Interflora again- but will definitely be cautious.... Mr. Tim Clark
Helpful Report
Posted 4 weeks ago
Very pleased with the flowers and also informed every step of delivery
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Posted 4 weeks ago
Well as i have said befoe Interflora do a good job for me when I went to send Flowers to my Daughter ,at a OK Price and on Time keeping me up to date
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Posted 4 weeks ago
Good service and no problems
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Posted 4 weeks ago
Excellent service. Will definitely use again and most importantly my partner was very happy with the flowers. Thank you A+++++
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Posted 4 weeks ago
i am still waiting to hear from Interflora as to there wherabouts of my order. You say that you do not have customer service people to speak to on the telephone and that everything should be done online as you get a faster service. that is not the case!! i placed an order last Friday 21 November with a delivery indicated on the order to take place on 22 November i am still waiting to hear from you. this is not the first time i have experienced this service with Interflora and quite frankly i don't think i will be singing your praises with anyone else that asks about Interflora. perhaps someone can look into my query and reply to me.
Helpful Report
Posted 4 weeks ago
The flowers and local service was, in the end, very good. But I booked a same day delivery well before the deadline only to not have it fulfilled till the next day. Telling me after the order was placed in a "routine" email later in the day was unhelpful. Frustrated but ok in the end.
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Posted 4 weeks ago
Fantastic service kept well informed with process and overall excellent service. Will definitely use from now on.
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Posted 4 weeks ago
Generally reliable but in two occassions I have requested for an invoice but havent heard back from the team. Maybe this can be added to the website as an option to view Invoice.
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Posted 4 weeks ago
Great service, beautiful flowers & excellent order tracking.
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Posted 4 weeks ago
Prompt, efficient delivery and very much appreciated by the recipient
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Posted 4 weeks ago
Easy to follow instructions when otdering online, excellent service keeping me updated with delivery details. Thank you.
Helpful Report
Posted 4 weeks ago
Interflora UK is rated 4.5 based on 38,224 reviews