Innes Reviews

4.98 Rating 606 Reviews
100 %
of reviewers recommend Innes
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.96 out of 5
Read Innes Reviews
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01482 649271



11-13 The Square, East Yorkshire

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Innes 5 star review on 22nd April 2021
Jane Robbins
Innes 5 star review on 21st April 2021
James Hillman
Innes 5 star review on 16th April 2021
Laura Bartram
Innes 5 star review on 26th March 2021
John Christmas
Innes 5 star review on 13th March 2021
Gavin Howe
Innes 5 star review on 13th March 2021
Gavin Howe
Innes 5 star review on 12th March 2021
Gavin Howe
Anonymous  // 01/01/2019
Fantastic service, they arrange fast delivery for a last minute Christmas present and communicated with us every step of the way. The item was well packaged and beautiful. Thank you for such a great service!
Posted 4 months ago
Ordered cutlery with long delivery time. Excellent and clear communication meant we received our goods as expected.
Posted 4 months ago
I am a first time customer. Online service was rapid and personal and I would definitely make a point of supporting this great independent business again.
Posted 4 months ago
Great customer service, kept informed of lead time and speedy despatch! Many thanks.
Posted 4 months ago
Courteous and positive from the very beginning and excellent, efficient delivery. Will continue to use your company when a need arises.
Posted 4 months ago
Easy to do business with and still with a personal touch.. Amazing.
Posted 4 months ago
Fabulous, what amazing customer service, you should be really proud of the service you give your customers, I wouldn’t hesitate to shop with you again
Posted 4 months ago
Prompt, polite, efficient service
Posted 4 months ago
Great communication and delivery of item. Would defo use them again. 1st class !!!
Posted 4 months ago
Extremely happy with the customer service, delivery and the product I received. Would definitely order from Innes again.
Posted 4 months ago
Superb customer service (Very unusual these days). Excellent communication, personal service and friendly to deal with. Highly recommended
Posted 4 months ago
Excellent service. Phoned to say when item was going to be delivered. Always replied to emails quickly. Would definitely recommend this business.
Posted 4 months ago
Beautiful product which was securely packaged
Innes 5 star review on 15th December 2020
Posted 4 months ago
Lovely company to purchase from with excellent communication. We love the puppy we bought and he arrived well packaged.
Innes 5 star review on 15th December 2020
Posted 4 months ago
Very efficient and courteous service at every step from my placing the order to taking delivery of the article in question. I have now ordered from Innes on two separate occasions and would certainly do so again.
Posted 4 months ago
Goods arrived on time and in perfect condition. Lots of communication from shop regarding delivery. Thank you
Posted 4 months ago
Very happy with the service I got from Innes. They were able to supply me with an item I've wanted to have for a long time (genuine Eames Lounge Chair and Ottoman) at a great price. The item was delivered to me within the indicated timeframe. Would definitely recommend them.
Posted 5 months ago
Innes is great Helpful and very efficient delivery service 10/10. Great selection of products
Posted 5 months ago
How a person / company deals with a problem is a great measure of their culture and philosophy. There was a problem when our expensive glass light arrived, and the team at Innes were simply amazing in sorting this out and organising a replacement in a hassle free way, making the overall customer experience very positive and I would highly recommend.
Posted 5 months ago
I was so pleased with my order and the amazing attention to customer service that Innes gave. I would wholeheartedly recommend their art work and encourage you to shop there if you are looking for value for money and excellent customer service
Posted 5 months ago
Innes is rated 4.98 based on 606 reviews