“The pastry of the vol au vents did not rise as normal, not sure if they had been left out of the freezer too long I.e. en route delivery. Although I think they did try to pack well.
I would think twice before ordering again”
We are so sorry that you had an issue with your vol au vents. They are a very popular product and we have never had this issue before. We do our very best to ensure that our products arrive with you in perfect condition, but it sounds as though on in this occasion there may have been a packaging failure or unexpectedly hot delivery van. We will be in touch with you directly to resolve the issue.