Independent Cottages Reviews

Name: Independent Cottages
Address: LG.03 Cargo Works, 1-2 Hatfields, London, London, London Borough of Southwark
Rating: 4.98

5.0 Rating 655 Reviews

100 %

of reviewers recommend Independent Cottages

Company Reviews

Metrics

Info

5.0

Based on 655 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Independent Cottages:

We're passionate about holidays in the UK, and promote independently owned, self-catering holiday accommodation. Our independence means that we don't charge hidden commissions to owners, or booking fees to holiday makers, and we aim to keep it that way.

Visit Website

Phone:

02036370812

Email:

marketing@independentcottages.co.uk

Independent Cottages 5 star review on 24th April 2025

Independent Cottages 5 star review on 22nd January 2025

Anonymous

Anonymous // 01/01/2019

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“Independent Cottages offers a well organised, informative and well managed site that simply puts holiday makers in direct contact with property owners with no extra or hidden booking fees or other transaction costs. The site is easy for both holiday makers and owners to navigate and use. The concept is simple and it works very well. Excellent. Highly recommended.”

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“We have been using Independent cottages to advertise our cottages for a few years now and they are excellent. They give great tips to improve our listing and because they are a smaller company the service is much more personal and relevant to us. I would recommend them highly.”

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“I came to Independent Cottages following a recommendation from another holiday cottage owner. From the very start they have been helpful and understanding of my needs, it is obvious that they are cottage owners themselves, even managing to get the pricing matrix working for every length of stay I offer. I have been blown away by the number of page views and enquiries I have had in just over two weeks. I have already recommended them to other holiday property owners and look forward to a long and profitable relationship with them in the coming years.”

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“I find Independent Cottages perfect to deal with. I am only a small operator but I get around a hundred website referrals and enquiries through them most months. Furthermore, I can be certain to get prompt, helpful and personal replies to any queries, and they are constantly seeking to improve the site and keep it up to date.”

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“Highly recommended, thoroughly trustworthy and helpful.”

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“We have been with Independent Cottages now for several years, and of all the websites we are on, they have consistently brought us excellent booking levels. We only advertise with sites that do not charge a (normally hefty) commission, and where guests book directly with the owner, and they do this job extremely professionally. The site is clearly designed and easy for guests to use, and as owners gives us lots of flexibility to change our tariff, photos and other information about our cottages easily. There is excellent owner support, friendly Sarah responds to email queries promptly - she was the only person from a website we advertise with, to phone to check it was really us when we changed our email address. Added to which, they keep their annual charges competitive - with a generous discount if you advertise a second property.”

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“I have been with Independent Cottages for 6 years and in this time have found them to be excellent in every department. Their website is very professional and easy to use and I find the news and updates very useful. Every year we consistently receive a good number of enquiries with a high percentage converting into bookings. Have tried other agents and outlets but none compare, just signed up for another year at rates that are very reasonable. Highly Recommend.”

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“I very rarely give reviews, however, in the case of Independent Cottages I would like to highlight the ease of setting up the advert website, the ease of making changes to it and the value for money of the service. Independent Cottages is a great platform for holiday let owners like myself and their team is efficient and courteous. Many thanks P. Wilde”

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“I have been with Independent Cottages for just over a year, however I have been very pleased with the service from Sarah at Independent Cottages with her professionalism, also the bookings that I have received giving holiday makers the opportunity to book direct with cottage owners through Independent Cottages website.”

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“Very well run website with all of the features we need for listing our holiday cottage. Extremely happy to keep using their listing service and have been a repeat customer for over 10 years now. I would strongly recommend using Independent Cottages for advertising your holiday cottage.”

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“I have used Independent Cottages for nearly a decade and receive good value for money and service. The enquiries we receive are always genuine and the conversion rate is high.”

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“Since joining Independent Cottages just under a year ago we have been pleased with the number of bookings that we have received through the website. Sarah is very professional and extremely helpful, especially when we were setting up our advert. Both the customer and owners sections of the website are easy to use, and we like the flexibility we have being able to update our details ourselves. We would definitely recommend Independent Cottages.”

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“Some years ago, we searched for a website that could promote our holiday lodge and generate more enquiries. The main criteria was a strong presence on google searches. I'm pleased to say that we found Independent Cottages, who more than met our criteria, appearing on page one of google for quite a few search terms. Also, we wanted a website that we could have a link to our calendar and again Independent Cottages enabled us to just that, so we didn't need to keep updating there website constantly. The service we have received has delighted us over the years and we have no hesitation in recommending their website to promote your holiday home.”

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“Competitive charges, always come across as professional and sort any queries out in a timely manner. Would not have a problem recommending them in other cottage owners. Ty Log owner”

Independent Cottages 5 star review on 21st November 2019

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“I have used independent cottages for about five years, and they have consistently delivered more enquiries and bookings than any other agency I use. The website views and enquiry log allows you to track their effectiveness. Sarah is particularly helpful, and always goes the extra mile to assist you, if you have a query.”

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“Easy to use and a friendly service this listing site sends us a decent amount of bookers each year. It's the perfect place to advertise if you want to encourage bookers to book direct 💚”

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“I joined Independent Cottages a year ago with a view to expanding awareness of my holiday cottage in the Yorkshire Dales. I have had a good response with several bookings from my listing. I’ve also found the customer service from Sarah and her team to be very helpful and friendly.”

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“Always found independent cottages give attentive customer service, happy to keep using them. Product very useable and helpful.”

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“I have been using Independent Cottages for 3 years now to advertise my holiday property. The website is easy to use for both the owner and the customer and I am very pleased with the amount of enquiries generated. Recommended.”

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“I Joined Independent Cottages just over a year ago and I must say I am extremely happy with the attention to detail, the communication and the overall business ethics of this company. Sarah and Steve are always available to assist with any questions or issues and are very helpful. The owners section is very user friendly and easy to navigate. I would definitely recommend Independent Cottages to fellow owners and anyone searching for their perfect holiday destination.”

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Independent Cottages is rated 5.0 based on 655 reviews