i4me Insurance Brokers Reviews

Name: i4me Insurance Brokers
Address: 295 Aylsham Road, Norwich, Norfolk
Rating: 4.85

4.9 Rating 9,328 Reviews

99 %

of reviewers recommend i4me Insurance Brokers

Company Reviews

Metrics

Info

4.9

Based on 9,328 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

03333233881

Email:

hello@i4me.co.uk

Location:

295 Aylsham Road,
Norwich
Norfolk
NR3 2RY

i4me Insurance Brokers 5 star review on 16th August 2022

Anonymous

Anonymous // 01/01/2019

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“I found service excellent, staff were very helpful, polite and cheerful would recommend you to others.”

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Posted 6 years ago

“Very easy and quick to get quote, staff efficient and everything explained well. Would definitely use in the future.”

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Posted 6 years ago

“I thankfully haven't had to make a claim with i4me but all the communication I have had with them has been very good and documents received have been clear and concise so I can only rate them on this basis. But on this basis I would recommend them.”

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Posted 6 years ago

“Hassle free, straightforward insurance delivered professionally.”

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Posted 6 years ago

“I spoke with James on the telephone . He very politely and patiently answered my questions. An email was promptly sent to confirm my cheque had arrived. Satisfied again this year with the service.”

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Posted 6 years ago

“Excellent communication, polite and helpful.”

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Posted 6 years ago

“Very helpful team of people, with good prices.”

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Posted 6 years ago

“Very good and easy to deal with”

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Posted 6 years ago

“Due to an outstanding claim delayed because of lockdown my renewal premium was increased by nearly 80% ... smacks of bad practice due to no other company taking on insurance due to outstanding claim”

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Posted 6 years ago

Thank you for your feedback. Unfortunately, this is a difficult time for us all due the current pandemic we are facing. This does mean Loss adjusters have not been able to travel to your property due to government restrictions. We apologise this may cause a delay with your claim however, this is unfortunately out of our control. Your insurers will be keeping a close eye on the Governments guidance when updates are released, which will allow them access to your property. Your renewal increase is mainly due to the extent of your outstanding claim, and loss of no claims discount, which has caused an unavoidable total increase of 60%. This also considers several factors used when calculating the renewal price. Indexation, an adverse claims history and the customer making a claim within the last 12 months will usually drive an increase, but there are other, more subjective factors as well. These include insurers’ views on the various risks associated with the insurance they are providing, such as changes in their overall claims experience for a given property type or a review of the severity of natural disasters occurring in a given postcode.

Posted 6 years ago

“The people I spoke to were very helpful and knowledgeable, I was satisfied with the service I received!”

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Posted 6 years ago

“Simple clear and comprehensive website. Within 10 minutes I had my holiday home policy in place at fraction of the price quoted by my usual high street broker.”

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Posted 6 years ago

“i4me insurance brokers have been very quick to reply to my emails and calls and have dealt with my claims efficiently and professionally.”

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Posted 6 years ago

“Excellent service and great rate. Highly recommend.”

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Posted 6 years ago

“Easy to sort and good value. Can't comment on anything else as only just bought policy.”

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Posted 6 years ago

“Very clear conversation on the phone with the agent. Answered all questions asked and a good price for the insurance I needed.”

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Posted 6 years ago

“All seems very efficient so far”

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Posted 6 years ago

“not only were i4me brokers pleasant, knowledgeable and efficient when I purchased my insurance through them, when I had to make a claim they were fantastic”

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Posted 6 years ago

“The renewal was more expensive than expected and I am waiting for contact regarding a small claim”

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Posted 6 years ago

Thank you for your feedback. Insurers consider several factors when calculating the renewal price. Indexation, an adverse claims history and the customer making a claim within the last 12 months will usually drive an increase, but there are other, more subjective factors as well. These include insurers’ views on the various risks associated with the insurance they are providing, such as changes in their overall claims experience for a given property type or a review of the severity of natural disasters occurring in a given postcode. Finally, we would like to confirm that renewals are not mandatory and we contact our customers in good time with an offer of price for the coming 12 months. This gives them the opportunity to consider our terms and to shop around if they feel we are not offering value for money. Regarding your recent claim we have contacted the claims handlers to see if we can be of any assistance. We understand they have been liaising with you and have requested further information which they now await.

Posted 6 years ago

“During the very stressful time of Covid 19 I felt supported by the helpful and sympathetic staff at i4me throughout the process of quoting and purchasing insurance. Lovely and friendly, prompt to return my calls, can’t fault them so far, thank you!”

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Posted 6 years ago

“Clearly defined easy to understand product that does exactly what I want. What more could you ask for? And in these days of anything but good customer service, theirs is 5 star. They wrote to advise my renewal was due then called to actually renew, when they found it was my husbands birthday the offered to call back the next day, which they duly did.”

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Posted 6 years ago

i4me Insurance Brokers is rated 4.9 based on 9,328 reviews