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i4me Insurance Brokers Reviews

4.9 Rating 9,059 Reviews
99 %
of reviewers recommend i4me Insurance Brokers
4.9
Based on 9,059 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
Documents Delivered On-time
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read i4me Insurance Brokers Reviews
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Phone:

01603 786881

Email:

household@i4me.co.uk

Anonymous
Anonymous  // 01/01/2019
All staff with whom I had contact with were very knowledgeable and polite. The renewal process was very simple and I would highly recommend this company to anyone.
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Posted 2 years ago
Renewed or another year. Good price and service.
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Posted 2 years ago
I was looking for an unusual policy (specific to a holiday lodge) and found them to be very helpful and informative. Took me through all the details and got back to me within 5 mins with additional query. Great
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Posted 2 years ago
good advices
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Posted 2 years ago
Refreshing to find an insurer who understood the difficulties in finding holiday home insurance and was sufficiently flexible for us to secure insurance with conditions that were possible to achieve in practice. Lee was exceedingly helpful, assured me (and re-confirmed) that the policy did not require routine inspections of the property. When the final policy came through, the statement of insurance mentioned routine inspections which conflicted with what I had been told and caused me some anxiety. Ned patiently dealt with my query, triple-checked, then i4me amended the wording on the statement of insurance to reflect what had been agreed. But for the initial wording on the statement of insurance and the concern/doubt it caused I would have scored a 5 - easy to rectify for subsequent customers. I am thorough, cautious, and take wording on insurance policies very seriously - i4me dealt well with my persistence. Worth paying extra for a policy that is practicable and for peace of mind. Looking forward to dealing with i4me again next year, assuming no issues this year.
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Posted 2 years ago
Very competitive, very straightforward, efficient process to renew insurance - completely satisfied.
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Posted 2 years ago
Straight forward answers to my questions. Easy to deal with and ahead of the game cf with the other companies.
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Posted 2 years ago
Very easy to renew and staff very helpfull
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Posted 2 years ago
Easy to deal with covered everything I needed
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Posted 2 years ago
Was very easy to get hold of a representative with a query that I had - everything sorted. Email communication is excellent, clear and concise- will continue to use in future.
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Posted 2 years ago
Premium has increased substantially.Why?
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Posted 2 years ago
Thank you for your feedback. Insurers consider several factors when calculating the renewal price. Indexation, an adverse claims history and the customer making a claim within the last 12 months will usually drive an increase, but there are other, more subjective factors as well. These include insurers’ views on the various risks associated with the insurance they are providing, such as changes in their overall claims experience for a given property type or a review of the severity of natural disasters occurring in a given postcode. Finally, we would like to confirm that renewals are not mandatory, and we contact our customers in good time with an offer of price for the coming 12 months. This gives them the opportunity to consider our terms and to shop around if they feel we are not offering value for money. Due to us having thousands of customers we're unable to provide individual reasons for increase of premium on each renewal document we issue. However, if you would like to discuss the reasons for the increase of your renewal premium, please feel free to contact us and we will be happy to provide you with this information.
Posted 2 years ago
Efficient and helpful
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Posted 2 years ago
Excellent service, nice people, good premium rates - very happy !
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Posted 2 years ago
5 star service
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Posted 2 years ago
Straight forward online application for Contents Insurance which was followed up immediately by a telephone call from an agent to ask if there was anything further that I needed to make a decision between the products offered. Subsequently, the agent offered an immediate further product quotation which was helpful. When I rang with queries the telephone was answered immediately and the response was very helpful and professional.
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Posted 2 years ago
Highly recommend this company Simply the best for supporting my hospitality business
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Posted 2 years ago
Great service . Timely, efficient and responsive. Renewal was easy.
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Posted 2 years ago
Always quick and easy to speak to on the phone. Their rates remain competitive but it's always a fight to fine tune, reduce admin fees and keep the price best- they do not reward loyal customers automatically.
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Posted 2 years ago
5 star service, efficient and helpful staff always on the end of the phone to help
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Posted 2 years ago
This is the second year I have used i4me insurance brokers, they make the whole process easy. Friendly and professional service that takes the stress and worry out of insuring my property. Thank you.
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Posted 2 years ago
i4me Insurance Brokers is rated 4.9 based on 9,059 reviews