i4me Insurance Brokers Reviews

Name: i4me Insurance Brokers
Address: 295 Aylsham Road, Norwich, Norfolk
Rating: 4.85

4.9 Rating 9,383 Reviews

99 %

of reviewers recommend i4me Insurance Brokers

Company Reviews

Metrics

Info

4.9

Based on 9,383 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03333233881

Email:

hello@i4me.co.uk

Location:

295 Aylsham Road,
Norwich
Norfolk
NR3 2RY

i4me Insurance Brokers 5 star review on 16th August 2022

Anonymous

Anonymous // 01/01/2019

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“Excellent service, great price and just the right cover we needed.”

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Posted 7 years ago

“Very good and efficient service. All documents available to download and variety of ways to make payment. Extremely competitive price - thank you. Will recommend.”

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Posted 7 years ago

“Easy renewal, no issues”

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Posted 7 years ago

“Excellent service-all my queries were promptly answered and the policy was easily put in place on line at a premium 25% less than other quotes I had received.”

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Posted 7 years ago

“A very good company, who are easy to contact and respond quickly. They offer competitive insurance premiums. If it wasn't for the fact my renewal premium increases at a rate significantly above inflation each year (despite never having claimed) I would have given 5 stars.”

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Posted 7 years ago

“Very happy with the attention and telephone conversations relating to renewing my home insurance as an Airbnb host. Thank you.”

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Posted 7 years ago

“Fantastic personal service. Effective efficient friendly. And a good competitive premium price!! I would definitely recommend this company to anyone”

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Posted 7 years ago

“I needed a new insurer since my previous one had stopped doing holiday home insurance. i4me were very helpful, dealt with things quickly, and were a very reasonable price.”

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Posted 7 years ago

“Very clear, straightforward transaction. Not pushy.”

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Posted 7 years ago

“Very attentive and easy to deal with”

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Posted 7 years ago

“Put up price in the beginning but reduced in back when we said we had found a better deal elsewhere”

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Posted 7 years ago

Thank you for your feedback. Insurers consider several factors when calculating the renewal price. Indexation, an adverse claims history and the customer making a claim within the last 12 months will usually drive an increase, but there are other, more subjective factors as well. These include insurers’ views on the various risks associated with the insurance they are providing, such as changes in their overall claims experience for a given property type or a review of the severity of natural disasters occurring in a given postcode. Finally, we would like to confirm that renewals are not mandatory and we contact our customers in good time with an offer of price for the coming 12 months. This gives them the opportunity to consider our terms and to shop around if they feel we are not offering value for money. Where you have received a like for like quote with comparable cover we are able to refer cases to your insurers, to see if they are willing to reduce their cost.

Posted 7 years ago

“Excellent customer care. Relaxed and tailored to our needs. Would definately recommend and use again..”

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Posted 7 years ago

“Really good to work with, efficient and competitive quotes. Fortunately not had a claim so not able to provide review on this side of the insurance.”

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Posted 7 years ago

“i4me have been brilliant. Unfortuantely we had a fire at out property in April 2018 and we have had truly terrible issues with the Claim...finally settle just last week, over a year since the incident. i4me were NOT to blame for these perpetual problems, it was the loss adjusters, claims handlers and Underwriters (Davies Group, Direct Group and PENN) ...all of them awful to the extreme. Each time we contacted i4me, our broker to help us deal with these horrid people, they were great. I 'believe' i4me are no longer using these companies..I certainly hope not We have renewed our policy with i4me as they have been great.”

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Posted 7 years ago

“Very friendly and easy to deal with over the phone, with a quiet UK call centre. My only criticism is the common issue that they offer you one price on paper so you have to spend a few minutes calling up and doing the dance, waiting on hold when you say the price is too high and they go ask their manager and magically knock 10-15% off. I've definitely dealt with worse, they're not at all pushy sales people and very professional. This is my 3rd year using them, I would recommend.”

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Posted 7 years ago

“Very quick to arrange and pleasant knowledgable staff who know what they are doing! Price the best I could find. Thank you, Dave Lloyd”

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Posted 7 years ago

“The broker I dealt with (Neil) was very friendly and knowledgeable. Excellent service.”

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Posted 7 years ago

“Very on the ball, personable team but above all best on price with quality policies.”

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Posted 7 years ago

“No explanation of why premium gone up by over 10%, and in particular no explanation of why your fees have increased by an even higher percentage.”

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Posted 7 years ago

“Excellent Service, requested a quote online and it came back immediately with a competitive price. Cant get a better service than that.”

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Posted 7 years ago

i4me Insurance Brokers is rated 4.9 based on 9,383 reviews