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HSD Online Reviews

4.8 Rating 2,088 Reviews
96 %
of reviewers recommend HSD Online
Company Reviews Product Reviews
843
 Metrics
4.8
Based on 2,088 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read HSD Online Reviews
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Anonymous
Verified Buyer
“Customer service non existent. Chat box cannot answer queries. (generic questions only). Told to contact an advisor. Tried for 3 days, numerous times, to chat to advisor to cancel contract. Same message each time that they cannot help at this time try again later. Obviously not enough staff available. On fourth day I eventually managed to cancel my contract (as you need to be able to contact and speak to a human being), by using the number for vulnerable clients - but this should only be for vulnerable people and to have others ringing shows the system is flawed. It's ridiculous.”
Helpful Report
Posted 5 months ago
Roger Durie
Verified Buyer
“efficient service”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Very good service delivery on time thank you buy again”
Helpful Report
Posted 5 months ago
Martin Gosling
Verified Buyer
“I had bought an electric wrap via HSD Online, but had inadvertently lost the plug and control switch after delivery. I requested a replacement but asked for the wrong one. This was substituted with the correct item promptly. I have been greatly impressed by the kindness, effiiency and understanding shown to me by HSD and would recomment them to anyone thinking of dealing with them.”
Helpful Report
Posted 5 months ago
Anthony Stocks
Verified Buyer
“Good company If items are lost by delivery company,no problem they send another.Very well wrapped. Thank you.”
Helpful Report
Posted 5 months ago
Terence Lamey
Verified Buyer
“good product.Quick delivery”
Helpful Report
Posted 5 months ago
Robert Anthony Williams
Verified Buyer
“Good products and a good delivery service”
Helpful Report
Posted 5 months ago
STEVEN CROOKS
Verified Buyer
“Ive purchased numerous items over a few years and are very satisfied with their products. The prices are reasonable and deliery times are more or less the next day. Website is aesthetically pleasing and easy to navigate which the reason i have returned time after time to purchase products.”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“I have always found HSD online to be reliable and efficient. Delivery is prompt and safely packaged .”
Helpful Report
Posted 5 months ago
Brian Mehlman
Verified Buyer
“Excellent company with good products and good deliveries.”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Great electric blanket, complicated instructions, but I've worked it out now!”
Helpful Report
Posted 5 months ago
NICHOLAS MARK Graves
Verified Buyer
“Good prices. Items packaged well with prompt doorstep delivery.”
Helpful Report
Posted 6 months ago
Robert Watt
Verified Buyer
“Great service all round”
Helpful Report
Posted 6 months ago
Keat Cook
Verified Buyer
“Cleaned up the carpet very well and smelled lovely.”
Helpful Report
Posted 6 months ago
Bob Little
Verified Buyer
“Bought it for a bedroom and is just the job for all year round usage on just 1kw setting to heat or cool the room.”
Helpful Report
Posted 6 months ago
Anne Hardy
Verified Buyer
“Delivered very quickly, great service”
Helpful Report
Posted 6 months ago
Michael Hancorn
Verified Buyer
“Easy Website to find what i needed, Great Prices for the product I was after and Superfast Delivery, without any issues. Will definitley use again, and try other products they offfer.”
Helpful Report
Posted 6 months ago
David Taylor
Verified Buyer
“First Class- deliveeed on time.”
Helpful Report
Posted 6 months ago
WILLIAM FISHWICK
Verified Buyer
“Good product arrived as promised and a good price”
Helpful Report
Posted 6 months ago
Dennis Evans
Verified Buyer
“Used this product before does exactly what is says thats why i buy more .The area i have with block paving drive .At th rear iof my prperty is a large patio paving. take 20 LTS to Complete project. its kept clean over 3yrs got a good shelf life if you keep it in a cool place to. very happy customer”
Helpful Report
Posted 6 months ago
HSD Online is rated 4.8 based on 2,088 reviews
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