Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

HSD Online Reviews

4.8 Rating 1,631 Reviews

96 %

of reviewers recommend HSD Online

Company Reviews

Product Reviews

4.8

Based on 1,631 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

HSD Online 5 star review on 18th January 2024

Lesliejohnstokes

HSD Online 5 star review on 18th September 2023

HSD Online 5 star review on 18th May 2023

HSD Online 5 star review on 29th April 2023

HSD Online 5 star review on 17th April 2023

Mrs Janet Brookman

HSD Online 5 star review on 17th April 2023

Mrs Janet Brookman

HSD Online 5 star review on 17th April 2023

Mrs Janet Brookman

37

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was a bit slow but the worst thing is the smoke bombs didn't work. After the first one, which I left for nearly four hours there was even more mould mite. Anyway used the second one ten days later. Same thing, more mite than before I used it. Profesional told me all the bombs did was disturb the mite making them more active.”

Posted 3 months ago

“Really bad turned up half empty outside flats and still waiting for replacement”

Posted 11 months ago

“Did not do what it said it do not happy”

Posted 11 months ago

“Bought new electric blanket broke after just two weeks customer service was helpful”

Posted 1 year ago

“Over priced”

Posted 1 year ago

“I have still not received this item so cannot comment on its effectiveness.”

Posted 1 year ago

“Hi I purchased some black spot destroyer for my sand stone patio, applied as per instructions and jet washed off but had no effect at all. I re applied a second time but still no bubbling or any reaction at all, then jet washed but still no different the black spots are still there. I emailed sales twice about this offering pics and videos but they never replied at all, too busy taking money for products that don’t work. If you want to remove black spots look for another product. Steve”

Posted 1 year ago

“I used this product on my artificial grass. I used it 50/50 mix on the grass it’s only 12ft by 12ft and brushed it in and let it dry. The following day the grass still smelled of urine. So used it neat and brushed it in again the following day it still smelled of urine. Thought it might work but didn’t.”

Posted 2 years ago

“Hi, the bedbugs smoke bombs didn't work rubbish results. Still have bedbugs”

Posted 2 years ago

“The ad for this was mixed in with other sellers an it is easy to not notice that this deal was for an ALREADY DILUTED mix and therefore very very expensive in comparison. I feel very annoyed”

Posted 2 years ago

“I specifically checked that the product was safe to use around pets, and it said on the FAQ that it was. When I read the information on the bottle when it said it was not. Completely misleading.”

Posted 2 years ago

“The delivery was great don’t get me wrong but the pipe heater is no way good enough for a shed or garage,mine is on 24/7 because it kicks no heat out”

Posted 2 years ago

“Impossible to review the product as it has still not been delivered 24 days after it was promised. My advice to HSD online is - find a less clueless delivery company than DHL.”

Posted 2 years ago

“Load of rubbish.”

Posted 2 years ago

“Not a good service on faulty items as I am still waiting for replacement after two weeks.”

Posted 2 years ago

“Usually HSD Online is impeccable but my last order dated 7th August Via Amazon should have been delivered on Sunday 8th. I paid an extra £5.99 for expedited next day delivery and even now 10th August the Protector C spray has not arrived.”

Posted 2 years ago

“Disappointing.”

Posted 2 years ago

“I bought a heat jacket for the neck and shoulders. But the box stated when it arrived it was for the shoulders. The jacket is too tight around the neck, to wear fastened up. That is a major problem. It heats up ok on the shoulders, but not really suitable for the neck, which is what I really needed it for. Heat jackets from other companies do not try to throttle you. So it is a design fault. HSD asked me to do a review, so I have. I already know from other reviews that this company would not have refunded. I will not be buying from them again. I do not recommend this product at all.”

Posted 2 years ago

“They sent out the wrong product twice, I had to reschedule twice to get garden done. Bit disappointed”

Posted 3 years ago

“Used it twice on a small number of concrete slabs. Cleaned the slabs but did not remove or even lighten the black spots.”

Posted 3 years ago

HSD Online is rated 4.8 based on 1,631 reviews