HSD Online Reviews

Name: HSD Online
Address: HSD Online, Tayson House, Methley Road, Castleford
Rating: 4.83

4.8 Rating 2,308 Reviews

96 %

of reviewers recommend HSD Online

4.8

Based on 2,308 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

HSD Online 5 star review on 13th August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for product”

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Posted 6 days ago

“Brought ac unit and it broke within 2 wks very poor customer service mp offer of a refund”

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Posted 3 months ago

“Product never arrived, even though I emailed this they never replied to the email either”

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Posted 5 months ago

“Low rate given - due to no fault of yours except using DHL as delivery service. They apparently delivered the parcel today & noted it was 'signed' but not to myself but, to a different address than what was on the label. I have tried contacting DHL which is absolutely impossible to speak to anyone as no options for 'incorrect delivery', I have tried emailing, the photo taken is no where near my address or even my door !!”

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Posted 5 months ago

“Ultimate composite decking cleaner was a complete waste of time It did not do the Job at all After purchasing 3x5L at a cost of £40 Very disappointed I had to ask someone to come and clean the decking another method”

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Posted 5 months ago

“Not good.Didnt clean very well”

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Posted 7 months ago

“Insufficient product information on line”

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Posted 10 months ago

“Customer service non existent. Chat box cannot answer queries. (generic questions only). Told to contact an advisor. Tried for 3 days, numerous times, to chat to advisor to cancel contract. Same message each time that they cannot help at this time try again later. Obviously not enough staff available. On fourth day I eventually managed to cancel my contract (as you need to be able to contact and speak to a human being), by using the number for vulnerable clients - but this should only be for vulnerable people and to have others ringing shows the system is flawed. It's ridiculous.”

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Posted 11 months ago

“They cancelled the order not in stock and been waiting 3/4 weeks for a refund and not answering my emails”

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Posted 1 year ago

“Poor delivery service and lack of communication”

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Posted 1 year ago

“Not working”

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Posted 1 year ago

“I bought an electric blanket controller for my Sweet Dreams blanket. The plug was dirty, the controller was old, discoloured with age and scratched. It was, in my opinion, a refurbished one as the colours of the flex and the controller did not match. I paid for a new one, I was not expecting this piece of rubbish. AVOID THIS FIRM.”

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Posted 2 years ago

“Delivery was a bit slow but the worst thing is the smoke bombs didn't work. After the first one, which I left for nearly four hours there was even more mould mite. Anyway used the second one ten days later. Same thing, more mite than before I used it. Profesional told me all the bombs did was disturb the mite making them more active.”

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Posted 2 years ago

“Really bad turned up half empty outside flats and still waiting for replacement”

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Posted 3 years ago

“Did not do what it said it do not happy”

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Posted 3 years ago

“Bought new electric blanket broke after just two weeks customer service was helpful”

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Posted 3 years ago

“Over priced”

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Posted 4 years ago

“I have still not received this item so cannot comment on its effectiveness.”

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Posted 4 years ago

“Hi I purchased some black spot destroyer for my sand stone patio, applied as per instructions and jet washed off but had no effect at all. I re applied a second time but still no bubbling or any reaction at all, then jet washed but still no different the black spots are still there. I emailed sales twice about this offering pics and videos but they never replied at all, too busy taking money for products that don’t work. If you want to remove black spots look for another product. Steve”

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Posted 4 years ago

“I used this product on my artificial grass. I used it 50/50 mix on the grass it’s only 12ft by 12ft and brushed it in and let it dry. The following day the grass still smelled of urine. So used it neat and brushed it in again the following day it still smelled of urine. Thought it might work but didn’t.”

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Posted 4 years ago

HSD Online is rated 4.8 based on 2,308 reviews