HSD Online Reviews

Name: HSD Online
Address: HSD Online, Tayson House, Methley Road, Castleford
Rating: 4.84

4.8 Rating 2,009 Reviews

96 %

of reviewers recommend HSD Online

4.8

Based on 2,009 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

HSD Online 5 star review on 11th December 2025

Ms Emma Greensmith

HSD Online 5 star review on 23rd May 2025

Anonymous

HSD Online 5 star review on 3rd May 2025

Sj White

HSD Online 5 star review on 29th April 2025

Richard Weston

HSD Online 5 star review on 28th April 2025

Mr BriannGaskell

Anonymous

Anonymous // 01/01/2019

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“prompt service - great products”

Helpful Report

Posted 1 month ago

“Customer service non existent. Chat box cannot answer queries. (generic questions only). Told to contact an advisor. Tried for 3 days, numerous times, to chat to advisor to cancel contract. Same message each time that they cannot help at this time try again later. Obviously not enough staff available. On fourth day I eventually managed to cancel my contract (as you need to be able to contact and speak to a human being), by using the number for vulnerable clients - but this should only be for vulnerable people and to have others ringing shows the system is flawed. It's ridiculous.”

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Posted 1 month ago

“efficient service”

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Posted 1 month ago

“Very good service delivery on time thank you buy again”

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Posted 1 month ago

“I had bought an electric wrap via HSD Online, but had inadvertently lost the plug and control switch after delivery. I requested a replacement but asked for the wrong one. This was substituted with the correct item promptly. I have been greatly impressed by the kindness, effiiency and understanding shown to me by HSD and would recomment them to anyone thinking of dealing with them.”

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Posted 1 month ago

“Good company If items are lost by delivery company,no problem they send another.Very well wrapped. Thank you.”

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Posted 1 month ago

“good product.Quick delivery”

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Posted 1 month ago

“Good products and a good delivery service”

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Posted 1 month ago

“Ive purchased numerous items over a few years and are very satisfied with their products. The prices are reasonable and deliery times are more or less the next day. Website is aesthetically pleasing and easy to navigate which the reason i have returned time after time to purchase products.”

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Posted 1 month ago

“I have always found HSD online to be reliable and efficient. Delivery is prompt and safely packaged .”

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Posted 1 month ago

“Excellent company with good products and good deliveries.”

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Posted 1 month ago

“Great electric blanket, complicated instructions, but I've worked it out now!”

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Posted 1 month ago

“Good prices. Items packaged well with prompt doorstep delivery.”

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Posted 2 months ago

“Great service all round”

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Posted 2 months ago

“Cleaned up the carpet very well and smelled lovely.”

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Posted 2 months ago

“Bought it for a bedroom and is just the job for all year round usage on just 1kw setting to heat or cool the room.”

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Posted 2 months ago

“Delivered very quickly, great service”

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Posted 2 months ago

“Easy Website to find what i needed, Great Prices for the product I was after and Superfast Delivery, without any issues. Will definitley use again, and try other products they offfer.”

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Posted 2 months ago

“First Class- deliveeed on time.”

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Posted 2 months ago

“Good product arrived as promised and a good price”

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Posted 2 months ago

HSD Online is rated 4.8 based on 2,009 reviews