“Vinyl album in special color was available for pre-order; my order went through easily and arrived on time. Item was in perfect condition, and since I was overseas, Horizons checked in to see if it arrived ok. I have no complaints... it was an excellent transaction. Thank you!”
“Was a bit wary because of reviews but took a chance and ordered a couple of vinyl I couldn't find anywhere else and they were perfect and fast delivery, so happy I ordered now and now thinking by way some reviews are written may be fake, will buy from here again”
“I didn't have any trouble getting my CD, although he found it hard to get hold of, then I asked Neil if I could order another CD in place of the previous, of which he happily did for me, I received it no problem, he was very prompt with getting back to me, and very polite too, I was happy with everything.”
“Informative emails,useful information,when I have cancelled on the odd occasion the staff are always helpful.I always return to Horizon as they offer a wide selection of items that appeal to me personally.”
“I Have ordered from this business a few times, I have never had a bad experience.
Yeah, sure it takes a few weeks for some of the items to arrive but it serves well to remember that this is a small business and as a small business they will also be subject to waiting on other suppliers getting to them. Personally, I would rather buy from a small business who is simply trying to make a living.
Anytime I have contacted Neil with regards to a waiting order, he has got back to me, yeah, his replies are brief, but I call that “straight to the point”.”
“Excellent service
Item I ordered was unavailable in other retailers I had checked with. Horizons let me know that it was due to be restocked and kept me informed of progress. Arrived when they said it would, excellently packaged and reasonably priced.”
“Great staff service when I've used d these guys these guys.
Great choice of vinyls for what I was looking for, and resonable prices I'd say for what you purchase.
I'd certainly return to them again when I'm next looking to buy.
Well done and thank you again.
Kind regards
Mr Hawkins”
