The Home Fusion Company Reviews

Name: The Home Fusion Company
Address: Unit C4, Ford Airfield Ind Estate, Arundel, West Sussex
Rating: 4.69

4.7 Rating 283 Reviews

94 %

of reviewers recommend The Home Fusion Company

4.7

Based on 283 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Home Fusion Company:

The Online Mini Department Store. A family run business we offer something for everyone! Our ranges include Home & Office Stationery, Gifts, Garden & DIY, Pets Corner, Toys & Party. FREE DELIVERY for UK orders over just £15!

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The Home Fusion Company 5 star review on 28th February 2022

TREVOR WR****

Anonymous

Anonymous // 01/01/2019

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“Great product very useful good quality and a good price”

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“The items actually don't work - the safety lights flicker and don't emit much light at all. Waste of money.”

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“Good communication so far”

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“I love this company situated in my hometown, now at the other end of the country but still a very happy customer. I recently ordered a number of items, all of which I’m delighted with. The original scissors were faulty so I gave them a ring as they request you do, & the lovely lady I spoke to thanked me for my order & sent me a replacement within the week. It’s a great company with excellent customer service so I highly recommend & will no doubt be making future purchases!😊”

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“Amazingly quick delivery.”

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“Shipping very fast and always packed well!”

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“Quick delivery and everything in good condition would order again”

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“Although I was only making a small purchase of some gift boxes I was very impressed with the efficiency of this company. I was kept fully informed of the progress of my order, it arrived promptly and was exactly what I wanted.”

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“2 weeks on and no positive outcome. They have my money. Goods mis delivered and no one taking the blame. So much for customer relations and queries sorted in under an hour.”

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This person has left two negative reviews for us under an anonymous name and the email address used is not one that has been used to place any orders with us. We also have no record of any complaints under this email address. Curious as to how we can help resolve an issue if the person making the complaint is keeping themselves anonymous. We have reached out several times using this email address try to find out what the issue is but have not had any reply. Such a shame as we are a small family ran business and pride ourselves on our customer service so would love the opportunity to address whatever the issue might be.

“Good experience with this company. Product exactly as described.”

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“Good delivery, good service.”

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“Parcel delivered to wrong address. Home fusion and postal service in dispute. Paid for goods and nothing to show for it.”

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“Easy to order and prompt delivery.”

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“The pricing was excellent and the speed of delivery was exceptional. Will certainly look here first the next time I need something.”

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“Very happy with purchase looks good quality - fast delivery - should make good Xmas pressy - thanks”

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“Always use Home Fusion, simple website, so much choice, competitive pricing, fast postage.”

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“Full of useful hard-to-find items, promptly delivered, excellent quality for the price, and a company that is prepared to compete for your business is always a plus in any market.”

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“Fantastic value for my money with a very good delivery service I would recommend these heaters as they are easy to put together would recommend to anyone”

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“I bought 3 battery candles last year which are excellent so just purchased another set for a gift. Can recommend 100%”

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“Fast service. Good product at a good price.”

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The Home Fusion Company is rated 4.7 based on 283 reviews