The Home Fusion Company Reviews

Name: The Home Fusion Company
Address: Unit C4, Ford Airfield Ind Estate, Arundel, Unit C4, Ford Airfield Ind Estate, Arundel, West Sussex
Rating: 4.67

4.7 Rating 297 Reviews

93 %

of reviewers recommend The Home Fusion Company

4.7

Based on 297 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Home Fusion Company:

The Online Mini Department Store. A family run business we offer something for everyone! Our ranges include Home & Office Stationery, Gifts, Garden & DIY, Pets Corner, Toys & Party. FREE DELIVERY for UK orders over just £15!

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The Home Fusion Company 5 star review on 28th February 2022

TREVOR WR****

Anonymous

Anonymous // 01/01/2019

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“Two out of four of the light pulls arrived chipped. I've written a couple of times an be haven't had a response yet. The light pulls are lovely, shame they were broken.”

Helpful Report

We have replied to this clients messages several times but unfortunately they must be going into their junk file as we have had no response. We also have no telephone number on the order to call. We will always try to resolve any issues where we can. If the client could email us photo's of the damage, we will happily replace or refund the order.

“Great products, swift delivery, inscrutable website.”

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We value our clients feedback greatly and have reached out to Maria to further understand her issues with our website so we might be able to rectify the issue in the future. We are pleased to see she was happy with our products and delivery though.

“Great thanks”

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“easy to use website, great value for money, fast and efficient delivery.”

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“Excellent service, item delivered promptly. Product as advertised and is great value for money, all in all very happy with my purchase.”

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“Great service good quality products would definitely buy from them again thank you.”

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“Really happy with my purchase and will buy from here again.”

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“excellent price for calenders and easy to navigate site Quick delivery. Happy customer and would buy again”

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“Easy to order and quick delivery, very reasonably priced.”

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“Fast delivery and great customer service. They didn't have an item in the colour I want so contacted me by phone to let me know and ask if another colour was ok. Cheap prices but not cheap looking items. Definitely buy from again.”

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“Placed my first order and am very pleased. Communication is excellent and delivery was prompt. Prices are very keen. I will be using again”

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“I was on holiday when parcel was delivered and instead of leaving parcel with neighbour it was thrown over our fence. Luckily Home Fusion had packed it very securely and the item was not damaged. Pleased with item.”

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“This sign of a good company is the ability to sort out problems quickly and efficiently. This is one such company. Well done.”

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“Excellent in all aspects”

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“Very keenly priced good quality items which were delivered when expected.”

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“Brilliant customer service especially the male individual I spoke to over the phone. Arrived really quick. Just great really. Thanks”

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“laces were way too short”

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“Really good service from Home Fusion but the carrier company they used was a complete let down. I was unable to track my parcel and discovered that it was left in the rain, they didn't bother to knock the door or leave a note. Lucky the parcel was well wrapped so although the box was totally soaked my item was unmarked.”

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“With the cost of living going sky high I bought 3 hot water bottles for extra warmth and they do a brilliant job. Very satisfied. Easily filled and SAFE.”

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“Useful product, quick delivery”

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The Home Fusion Company is rated 4.7 based on 297 reviews