The Home Fusion Company Reviews

Name: The Home Fusion Company
Address: Unit C4, Ford Airfield Ind Estate, Arundel, West Sussex
Rating: 4.69

4.7 Rating 283 Reviews

94 %

of reviewers recommend The Home Fusion Company

4.7

Based on 283 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Home Fusion Company:

The Online Mini Department Store. A family run business we offer something for everyone! Our ranges include Home & Office Stationery, Gifts, Garden & DIY, Pets Corner, Toys & Party. FREE DELIVERY for UK orders over just £15!

Visit Website

Write Your review

Tell us how The Home Fusion Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Home Fusion Company 5 star review on 28th February 2022

TREVOR WR****

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products, swift delivery, inscrutable website.”

Helpful Report

We value our clients feedback greatly and have reached out to Maria to further understand her issues with our website so we might be able to rectify the issue in the future. We are pleased to see she was happy with our products and delivery though.

“Really good service from Home Fusion but the carrier company they used was a complete let down. I was unable to track my parcel and discovered that it was left in the rain, they didn't bother to knock the door or leave a note. Lucky the parcel was well wrapped so although the box was totally soaked my item was unmarked.”

Helpful Report

“Good company but huge price increases not justifiable on my regular ordered items.”

Helpful Report

“Received ok”

Helpful Report

“Delivery took a long time - over a week. Some things too expensive but overall it’s ok.”

Helpful Report

Thanks for your review and apologies that you felt the order took a little longer than expected. Having checked it we see that it was delivered within 3 working days, but due to the Christmas bank holidays took a little longer than usual. We hope you will consider using us again. Thank you!

“Products are good but delivery very slow and it’s not the time of year as other stuff is arriving fine. 😊🤔”

Helpful Report

Hi, thanks very much for your order and sorry you felt it did not arrive as quickly as you hoped. We have checked the order and notice that you ordered it on a Thursday afternoon (9/12) and it was delivered using our free economy service on the following Tuesday the 14th December at 10:00 am. This was within expected timeframes and I wonder if you may have got this order mixed up with another supplier? If we can help then please contact us and thanks again for your order it's much appreciated.

“I have sent an email about 2 faulty cups that was in my order and not heard anything back. They have came cracked at the top and can’t be used.”

Helpful Report

The Home Fusion Company is rated 4.7 based on 283 reviews