Hodd Barnes & Dickins Reviews

5.0 Rating 269 Reviews
100 %
of reviewers recommend Hodd Barnes & Dickins
5.0
Based on 269 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Hodd Barnes & Dickins Reviews

About Hodd Barnes & Dickins:

Hodd Barnes & Dickins Holborn is one of the oldest opticians in London serving the professional community. With our state-of-the-art equipment and highly trained team of optometrists, we can provide the most comprehensive eye test in London, as well as in-depth and thorough consultation concerning your eye health.

Phone:

020 7242 3492

Email:

holborn@hoddbarnesdickins.co.uk

Location:

94 High Holborn
London
WC1V 6LF

I was a customer for some 30 years, received very good service from one particular person. However, more recently during an eye test with his colleague, i was informed that it looked like i had the 'start of something' going on with my eye and i should see my doctor as i couldn't be helped further. To say I felt alarmed was an understatement. My GP was surprised that they hadn't tried to recommended a specialist or even suggest a visit to Moorfields. When i eventually saw a top specialist i was reassured that nothing sinister had happened. I changed opticians after this experience. It would have been nice had HB placed a courtesy call to check i was ok. Customer care when i needed it most was negligent.
Helpful Report
Posted 4 years ago
I am very sorry you have not had a good experience with us. At Hodd Barnes & Dickins we try our level best to ensure our customers are happy and satisfied. You have not left your name or contact details when posting this review, could you please email your contact details on holborn@hbdopticians.co.uk for us to understand more and provide you with the right support. Abbas, Hodd Barnes & Dickins Opticians
Posted 4 years ago
I think the H and B are very professional but I do question the value of the service. I dont mind paying a premium for my eyeware but I do expect that my regular patronage is acknowledge and some discount offered. I have spent nearly £3000 in less than a few months on 3 pairs of glasses and |I was told that no discount as a regular customer would be given. I pair of glasses is completely useless and I cant use them. I don't think I will be back.
Helpful Report
Posted 5 years ago
Good selection of designer frames.
Helpful Report
Posted 6 years ago
Hodd Barnes & Dickins is rated 5.0 based on 269 reviews