Hodd Barnes & Dickins Reviews

4.94 Rating 186 Reviews
98 %
of reviewers recommend Hodd Barnes & Dickins
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Hodd Barnes & Dickins Reviews

About Hodd Barnes & Dickins:

Hodd Barnes & Dickins Holborn is one of the oldest opticians in London serving the professional community. With our state-of-the-art equipment and highly trained team of optometrists, we can provide the most comprehensive eye test in London, as well as in-depth and thorough consultation concerning your eye health.

Phone:

020 7242 3492

Email:

holborn@hoddbarnesdickins.co.uk

Location:

94 High Holborn

Anonymous
Anonymous  // 01/01/2019
I needed an adjustment to my Mykita frames.
The frames were adjusted in half an hour, but without the final seating for the lenses, that were not in stock. Nonetheless the bill came to 50 Pounds sterling - more than 30% the cost of the frames themselves.
Thus incomplete service, at a totally unreasonable if not outrageous price.
Posted 2 years ago
Dear Sir, thank you for your review. With regards to the Mykita frame in question the frame and lenses actually cost around £650 if not more. When the hotel concierge called us stating they were sending a gentleman across to us for an urgent repair, we mentioned there would be a cost of the repair depending on the severity of the damage. They mentioned there had been a bad accident involving the glasses and they would be covering the cost of the repair. On viewing the frame, there was significant damage which had been caused and you were quoted between £20-£50. This was agreed before we carried out the work. As it was imperative for you to have your glasses immediately, we decided to carry it out straight way in our lab and thus moved the repair to the front of the queue to repair it to the best of our ability within the small window of time as you were travelling the next day. The glasses were completely realigned and given back in a functional condition compared to when they were brought in. Our prices for repair depends on the amount of work which needs to be carried out and as there was significant damage to the frame we had to charge appropriately.
Posted 2 years ago
Hodd Barnes & Dickins is rated 4.94 based on 186 reviews