Hodd Barnes & Dickins Reviews

Name: Hodd Barnes & Dickins
Address: 94 High Holborn, London
Rating: 4.95

5.0 Rating 269 Reviews

100 %

of reviewers recommend Hodd Barnes & Dickins

Company Reviews

Metrics

Info

5.0

Based on 269 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Hodd Barnes & Dickins:

Hodd Barnes & Dickins Holborn is one of the oldest opticians in London serving the professional community. With our state-of-the-art equipment and highly trained team of optometrists, we can provide the most comprehensive eye test in London, as well as in-depth and thorough consultation concerning your eye health.

Phone:

020 7242 3492

Email:

holborn@hoddbarnesdickins.co.uk

Location:

94 High Holborn
London
WC1V 6LF

Hodd Barnes & Dickins 5 star review on 29th June 2022

Anonymous

Hodd Barnes & Dickins 5 star review on 7th October 2021

Nick White

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a customer of Hodd Barnes & Dickens for around 30yrs. Their professionalism and expertise is second to none. Nothing is too much trouble for them. I would not hesitate to recommend them.”

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Posted 8 years ago

“I lost my spectacles while visiting London and was fortunate to find Hodd Barnes & Dickens. Maia organised a replacement pair in 30 minutes. Great technology and super range of frames, all delivered by nice people”

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Posted 2 years ago

“Excellent service. The staff where incredibly helpful. I’m very pleased with my new glasses.”

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Posted 2 years ago

“Excellent service. Lucy was fantastic in providing too of the line customer care and service with a in-depth eye examination using top of the line technology. Her knowledge on lenses and glasses is paramount and ensured the right pair were carefully handpicked and crafted and ready for collection the very same day. I could not be happier nor give higher recommendations!”

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Posted 2 years ago

“Brilliant, expert service, and fantastic choice of frames.”

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Posted 4 years ago

“I was very impressed with the high quality service provided from an extensive eye test and health check to support with choosing new glasses. Highly recommended”

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Posted 4 years ago

“I needed glasses…. Like many I was looking for the right opticians. What did that mean? If I was going to get glasses for the first time then what was the best way to get the best solution for me? So I can kept it simple, I wanted the best in class science, technology and testing matched with professional and qualified expertise. Lastly like most customers I wanted a personal service that values my custom. I live in London and the inevitable online search left me with a veritable list of qualified candidates right on my doorstep – how do I choose? Testimonials helped although it is always hard to gauge if they are from like-minded people. In the end it was a judgement call, a gut call. I got lucky! My choice had it all - Hodd, Barnes & Dickens have the technology, testing, qualifications and service I was looking for. I cannot speak highly enough of their very personable and professional service. You feel like you are dealing with an old school family business that truly values your custom and cares that you have the best possible product for your eyes. Abbas has the skills and experience and lovely touch that leaves you with confidence you will have the perfect lens for your eyes. Maya was the best, she dealt with the ‘difficult customer’ brilliantly. I said no to the first 12 pairs of frames and stated that if I didn’t find a pair I liked then there would be no sale – she was courteous, professional and very personable in dealing with my specific demands and found me the perfect frame. She then was super-efficient and had frames and lenses ordered and delivered in half the forecast time; during Covid and Brexit!. She then spent another 45 minutes with me making sure they fitted perfectly – all in all an enjoyable experience start to finish from a very professional and yet personable team. If you want best in class opticians go to Hodd, Barnes & Dickens.”

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Posted 4 years ago

“I'm so happy for discovering Hodd, Barnes & Dickins in Holborn years ago, when looking for a place in London that would sell Lindberg frames. I'm again a happy owner of perfect new varifocal transitions glasses with my all time favourite frames & Hoya lenses. It was a wonderful experience of breeze of "normality" to visit HBD in the middle of this pandemic - I felt so safe both in terms of being able to trust their team in getting high quality glasses, and regarding the Covid-19 related restrictions/guidelines being applied at all times. The customer service at HBD is absolutely outstanding, all the staff are so very friendly and professional. Thanks a million.”

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Posted 4 years ago

“Mohsin, Abbas, Lucy and the team are excellent. Eye tests are efficient and comprehensive (includes 3D retina scans, peripheral vision tests and tests for macular degeneration). I also like their wide range of high quality frames. Glasses are professionally fitted which ensures they always fit perfectly from the outset without having to revisit for adjustments etc. Above all, the service is second to none - highly recommended.”

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Posted 5 years ago

“I think the H and B are very professional but I do question the value of the service. I dont mind paying a premium for my eyeware but I do expect that my regular patronage is acknowledge and some discount offered. I have spent nearly £3000 in less than a few months on 3 pairs of glasses and |I was told that no discount as a regular customer would be given. I pair of glasses is completely useless and I cant use them. I don't think I will be back.”

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Posted 7 years ago

“Helpful, knowledgable and friendly staff. I wouldn't go anywhere else now I have found them!”

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Posted 7 years ago

“Super service from very friendly, professional staff, and a great range of frames to choose from. My opticians of choice!”

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Posted 7 years ago

“Wonderful, caring staff”

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Posted 7 years ago

“I needed an urgent replacement for my driving glasses after they were damaged. I called in to the Holborn branch at 1.30 and by 4.30 I had a new pair ready and waiting for me. Superlative service and I can't recommend them highly enough.”

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Posted 7 years ago

“I love Mohsin's expert patter while doing eye tests!”

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Posted 7 years ago

“I always get a very friendly and professional service every time I visit. In fact I have been visiting this branch in Holborn for nearly 30 years! So they must be good!”

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Posted 7 years ago

“They regarded me as their most valuable customer”

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Posted 7 years ago

“I was impressed with the professionalism of everybody and it gave me confidence that I would finally be getting glasses that would suit my eyesight. Things had been quite unsatisfactory on that front over the last few years.”

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Posted 8 years ago

“Great service”

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Posted 8 years ago

“Lovely staff, fitted me in immediately for an eye test and also quickly helped me find the perfect frames. Only downside is that my glasses arrived a day later than promised, but otherwise all good.”

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Posted 8 years ago

Hodd Barnes & Dickins is rated 5.0 based on 269 reviews