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Hire Cars Reviews

4.7 Rating 262 Reviews
100 %
of reviewers recommend Hire Cars
4.7
Based on 262 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

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Anonymous
Anonymous  // 01/01/2019
my original booking had a drop off point different from pick up. i was asked after i booked 45 pounds extra. (should have been on the booking when it was done). the car i received was a sports ASTRA GTC 2 door and not a 5 door. that is because i asked for a cruise control.(should have been more options. i was informed that a different co will contact me for insurance but never did. i had to pay 80 pounds extra for that though i could get it much cheaper online. the only very good thing made me feel much better was the service i received from the person who served me at PUDNEY BRIDGE location both on pick up and drop off. there was a lady there who i do not remember her name and a guy called Luc. both were very helpfull and friendly and made the rental very easy and relaxing.
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Posted 10 years ago
Good selection of suppliers delivers best prices on the market
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Posted 10 years ago
Great and quick service - all done very efficiently online.
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Posted 10 years ago
The web site was clear and lucid. The chosen rental company, Europcar, was very helpful and allowed us to choose our own model car for hire. The concierge at Heathrow was an exceptionally charming fellow who entertained the customers very adroitly. A great experience.
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Posted 10 years ago
Very reasonable price & easy to arrange. Pick up took a long time as it was a busy Saturday, but the car was great, and drop off was much quicker.
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Posted 10 years ago
The service was very good and transparent.
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Posted 10 years ago
The only downside was the delay between booking and knowing the car was confirmed. Great if booking in advance.
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Posted 10 years ago
Easy way to book a car. No hidden extras.
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Posted 10 years ago
Simple online booking process. Quick collection & drop-off of rental vehicle at airport. Vehicles appear to be new and in good condition.
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Posted 10 years ago
Got the best deals for my car rental from the car hire website
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Posted 10 years ago
Easy to use and best on price!
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Posted 10 years ago
Great car choice and was easy to pick up and drop off. Only thing that would be helpful is a quick intro to the car as we spent a while familiarising ourself with it.
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Posted 10 years ago
Booking system was quick and easy but please be aware and read your paper work if booking a far in France. The mileage is not, repeat, not, unlimited, it is 250km per day. I had an emergency during my hire period and had to drive a lot further than intenteded and the charge was an extra .15 cents per km plus, which did seriously add up. When I hired a car in the USA the mileage was unlimited.
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Posted 10 years ago
good easy pick up and drop off. I wish VAT were added at time of booking - otherwise perfect. No problems using my own annual excess car hire insurance policy.
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Posted 10 years ago
It was a quick and easy process to book a car
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Posted 10 years ago
Loved the Fiat 500. Very clean and tidy. I just wish there had of been some car mats as this would prevent the car flooring from being made wet and dirty from my shoes! Very easy to book, collect and drop off.
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Posted 10 years ago
Easy to book with and no problems
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Posted 10 years ago
I'm glad it wasn't Europcar as we had a terrible and costly experience with them the previous year due to the weather delaying our flight
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Posted 10 years ago
Very pleased with the service I received. Although would have preferred to return the vehicle full of fuel rather than empty.. A+
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Posted 10 years ago
Everything wss good, the service, the type of car etc, no problems.
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Posted 10 years ago
Hire Cars is rated 4.7 based on 262 reviews