Hire Cars Reviews

Name: Hire Cars
Rating: 4.62

4.6 Rating 179 Reviews

30 %

of reviewers recommend Hire Cars

Company Reviews

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4.6

Based on 179 reviews


Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They didn't”

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Posted 7 years ago

“Hired a car from Easirent at gatwick Airport. The desk was fairly busy when we arrived and it took about 15 minutes to gat sorted. We had to wait for our car to be brought round, this took about 10 - 15 minutes. We hired a B class and were given a 4 seater Smart car which was way too small as we were going to use it for 4 people. Easirent changed it to a Ford Focus when without any complaints. Overall the whole process was a bit slow but I would use them again.”

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Posted 8 years ago

“Thanks a lot”

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Posted 8 years ago

“Overall, it has been an okay experience. Initially I booked a car including air-con. The voucher which should have been sent to me within 72 hours did not and I had to contact them for this. However whenever they sent me the voucher - air-con was not included. E-mailing them and informing them of their mistake, they were reluctant to fix this or rather did not admit their mistake. I called them directly and the very helpful person on the phone managed to get my car at a cheaper price AND with air-con. Overall - a mixed experience some good/some bad.”

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Posted 8 years ago

“Carrentals web site is not good, because while it finds the cheapest car (maybe, who knows), once you select a company it is extrememly difficult to see reviews of that comnpany. Also the web site needs to be less cluttered and less geared to selling extras. Easirent (as in not very easy) is not easy to find at Gatwick. The booking email has in small print - look under the Hilton Hotel - but all other companies are in a big pool with big signs saying ALL car rentals this way.. except Easirent isn't that way. They would not accept my visa card as I didn't have a PIN number - but PIN numbers are not required in more honest countries such as mine, so I could not use it, maing the whole rental very expensive. Overall, it is probably better to use a company direct as in Herz.com or Avis.com rather than these web search companies. And finally, there are 7.2 billion people on the planet, increasing by 220,000 every day... +750million every decade .. and most of them want to live in England. People are cheap. Really cheap. And disposable. And flexible. Much cheaper than computers. Use people. Have people at the end of a phone, not a computer. Much easier.”

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Posted 8 years ago

Hire Cars is rated 4.6 based on 179 reviews