Hetty's Herbs & Plants Reviews

Name: Hetty's Herbs & Plants
Address: Tall Trees, Beach Lane, Gosberton Risegate, Spalding, Lincolnshire
Rating: 4.86

4.9 Rating 1,340 Reviews

97 %

of reviewers recommend Hetty's Herbs & Plants

Company Reviews

Metrics

Info

4.9

Based on 1,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

$Read Hetty\'s Herbs & Plants Reviews$

About Hetty's Herbs & Plants:

We are a family owned and run online business based in the flat Lincolnshire Fens. Selling a wide selection of potted herbs and plants all year round. Our plants are all grown locally and are all individually hand selected by us for your order so that great care is taken to send out the best quality plants. All orders are picked within 24 hours of being dispatched, carefully packaged by hand and sent via a 24 delivery service to ensure that your plants are fresh on delivery to you. Buy from Hetty's Herbs for a garden and kitchen full of aroma, flavour & nature.

Visit Website

Phone:

01775 663790

Email:

info@hettysherbs.co.uk

Location:

Tall Trees, Beach Lane,
Gosberton Risegate,
Spalding
Lincolnshire
PE11 4JH

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Hetty's Herbs & Plants 5 star review on 14th July 2023

Emma

Hetty's Herbs & Plants 5 star review on 17th June 2023

Michael

Hetty's Herbs & Plants 5 star review on 15th June 2023

Tracey

Hetty's Herbs & Plants 5 star review on 11th January 2023

Ricard

Anonymous

Anonymous // 01/01/2019

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“Plants arrived promptly and travelled well. Am impressed with the quality and pleased to say they have settled in well at their new home and doing well.”

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“Great plants. Very helpful people”

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“Extremely good value for money. Lovely healthy plants delivered swiftly.”

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“All herbs arrived safely and in excellent condition”

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“Lovely company to buy from. Excellent plants and packaging Anne”

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“Brilliant, healthy plants, eco-friendly packaging, sent swiftly. Very happy!”

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“Well packaged and very healthy plants. Will use again.”

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“Excellent plants, they are growing well. As last year's acquisitions did. Thank you Hetty.”

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“Arrived on time- responsive as one of the herbs were not available and I was given options!”

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“Beautiful quality plants. I will be back!”

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“Excellent service and plants, would highly recommend”

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“Plants received in great condition. Very well packed. Thank you”

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“Have used Hetty's on a number of occasions. Plenty of choice and plants always in excellent condition.”

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“The herbs I ordered arrived in excellent condition and are now growing beautifully in the garden. The customer service was friendly and efficient, informing of the order status throughout. It was also impressive that the plants were delivered in an environmentally conscientious way wrapped in old newspapers and packed securely.”

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“Most of the plants were in good condition and are thriving now, but the purple basil and thai basil plants were rather puny and unfortunately shrivelled up within a week of repotting them. (I followed all the instructions). I have since bought some thai basil from elsewhere and it is doing just fine. I like the eco-packaging that this company uses.”

Helpful Report

$Read Hetty\'s Herbs & Plants Reviews$

Hi Michelle, sorry to hear that your purple and thai basil plants didn't do well for you, we've had a look and can't see any correspondence from you. If you weren't happy with your plants on arrival we always encourage customers to get in touch at the time so that we can help to resolve it. Basil can be temperamental, especially in the cooler early season and we are always happy to help with advice if customers ask. We are sorry that your experience wasn't the best for this order but hope that you give us another opportunity to supply you in the future. Kind regards, The Hetty's Team.

“Excellent quality herbs! Highly recommend.”

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“Good quality”

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“Arrived well and sustainably packed. In very good condition. I had a very helpful reply to a query before I bought. I am very pleased with both the service and the herbs.”

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“Healthy plants package very good now thriving in the garden would definitely buy again.”

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“Gorgeously grown creeping them plugs, so vital and green when they arrived. Delivered when promised. They are to be ground cover for my 'new' garden - I am delighted! :) Highly recommended.”

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Hetty's Herbs & Plants is rated 4.9 based on 1,340 reviews