Hetty's Herbs & Plants Reviews

Name: Hetty's Herbs & Plants
Address: Tall Trees, Beach Lane, Gosberton Risegate, Spalding, Lincolnshire
Rating: 4.86

4.9 Rating 1,340 Reviews

97 %

of reviewers recommend Hetty's Herbs & Plants

Company Reviews

Metrics

Info

4.9

Based on 1,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

$Read Hetty\'s Herbs & Plants Reviews$

About Hetty's Herbs & Plants:

We are a family owned and run online business based in the flat Lincolnshire Fens. Selling a wide selection of potted herbs and plants all year round. Our plants are all grown locally and are all individually hand selected by us for your order so that great care is taken to send out the best quality plants. All orders are picked within 24 hours of being dispatched, carefully packaged by hand and sent via a 24 delivery service to ensure that your plants are fresh on delivery to you. Buy from Hetty's Herbs for a garden and kitchen full of aroma, flavour & nature.

Visit Website

Phone:

01775 663790

Email:

info@hettysherbs.co.uk

Location:

Tall Trees, Beach Lane,
Gosberton Risegate,
Spalding
Lincolnshire
PE11 4JH

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Hetty's Herbs & Plants 5 star review on 14th July 2023

Emma

Hetty's Herbs & Plants 5 star review on 17th June 2023

Michael

Hetty's Herbs & Plants 5 star review on 15th June 2023

Tracey

Hetty's Herbs & Plants 5 star review on 11th January 2023

Ricard

Anonymous

Anonymous // 01/01/2019

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“I ordered a range of different mint plants, absolutly love them all. They arrived well packaged and in great shape. Fantastic 5 star plus.”

Helpful Report

“Very good customer service and plants arrived quickly and beautifully packaged. I have not given full marks as the plants were imported, not grown in this country.”

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$Read Hetty\'s Herbs & Plants Reviews$

Hi Kate, many thanks for your review. We send out many orders in recycled boxes to be more environmentally aware, these boxes may have, in a previous life, transported a wide range of products from different countries. Some of the baby plug plants are bought in from Israel, we also grow many others from seed and propagate others. Your plants were grown on our nursery near to Spalding Lincolnshire, we are very much a UK business and have been established for almost 30 years. Once we have spent time growing on the plants to be more established and larger in 9cm or litre sized pots they are sent out directly to customers or garden centres. I hope that this helps

“Beautifully packed with sensitivity and care - good plants well received”

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“Fabulous - sturdy plants, always do well. I love them”

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“Strong healthy plants delivered well packed. Will use again”

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“Beautiful plants which are doing well. I also really appreciated the eco friendly packaging.”

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“I wanted a particular strawberry plant that Hetty's Herbs and Plants stocked. There is a financial amount to reach in order to make it worthwhile for the company to send plants but that wasn't a problem at all. I was kept informed by email of the progress of order received, processing and dispatch, which only took a few days although the weather wasn't good for planting out anyway, so again, not a problem. When the plants arrived, they were individually wrapped in a box with straw, care instructions were included and they were extremely healthy plants. We kept them in a greenhouse initially but now they are in situ, well established and flourishing. Really pleased and would certainly buy from Hetty's Herbs and Plants in future.”

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“Excellent pre-sale advice - helpful/patient Excellent website - great clarity/explanations/notes Excellent sales - friendly, polite/accommodating Excellent, quality products - superbly packaged and carefully boxed.”

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“Beautiful plants, beautifully packaged with recyclable materials. Will recommend to other gardeners. Thank you”

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“Herbs arrived in very good condition with useful guidance for planting on - this is the second year I've used Hetty's herbs and it won't be the last”

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“All that I ordered arrived well packed and moist; herbs were good quality.”

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“Excellent plants well packed to travel”

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“All arrived safely and are flourishing in the garden”

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“Always great and well packed”

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“Arrived promptly, very well-placed, and in superb condition. We couldn't be more pleased with our purchase or the service.”

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“I've ordered plants online before and they have been dead on arrival but those I ordered from Hetty's herbs were great and very healthy. All of the plants arrived packed in paper and straw making the packaging sustainable which is a big plus. I was so pleased that I will be ordering from Hetty's again”

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“Lovingly packaged for transport and arrived safe and healthy”

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“Fantastic plants. V happy.”

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“Plants were delivered on time very well packed And watered very well”

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“Great selection of herbs. Good website and easy to use. Arrived beautifully packed and in a very healthy condition. They continue to grow and thrive. I am utterly delighted and will order again as required. Thoroughly recommend this company.”

Helpful Report

Hetty's Herbs & Plants is rated 4.9 based on 1,340 reviews