Health Store Express Reviews

Name: Health Store Express
Address: 52 North Rd, 52 North Rd, Lancashire
Rating: 4.61

4.6 Rating 323 Reviews

90 %

of reviewers recommend Health Store Express

4.6

Based on 323 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

01524388555

Email:

enquiries@healthstoreexpress.co.uk

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Health Store Express 5 star review on 22nd April 2024

R E

Health Store Express 5 star review on 16th October 2023

Konrad T

Cheryl D

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I still haven’t received my order, so difficult to write a review.”

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Posted 1 month ago

“Poor quality item and still no response about refund”

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Posted 2 months ago

“I've purchased 2 packs of Solgar vitamins. Started one and had bad symptoms of intolerance. Returned another one unopened pack and there is neither response nor refund. Never will buy from this store again! Terrible service!”

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Posted 3 months ago

“I placed an order at the end of August 24. I still havent received my parcel. Ive emailed on several occasions and they have still not resolved this issue. Im nearly £40 out of pocket.”

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Posted 4 months ago

“Unfortunately i received a customs charge of €21:57 on top of a shipping fee so I will not be purchasing again!! I have purchased from many uk companies and never incurred customs charges as it was included in shipping fee at a very reasonable cost.”

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Posted 4 months ago

“As I have not yet received the package I can hardly give a review Happy to give one when I receive it”

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Posted 5 months ago

“Take more money than advertised also did not receive the one free !!”

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Posted 5 months ago

“Really disappointed in website. Since product was priced in euros I assume it was coming from ireland or EU. There was no obvious indication you were uk based or I would not have placed an order. I ended up paying €21.21 in duty as a result so it was not a good offer at all. Mary Beddy”

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Posted 6 months ago

“I’m ordering from Ireland still haven’t got the product as I’ve had to pay import duty. I wouldn’t have ordered if I’d known as it’s an extra 22€”

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Posted 8 months ago

“I still haven't received the magnesium tablets despite 4 attempts by Royal Mail to deliver - we have been out each time - we have been very busy and on one occasion had an emergency to deal with - no alternatives were offered. I am now on holiday and do not have the help with sleeping during my trip & was forced to purchase an equivalent in Spain. Please arrange for a full refund. Keith Beeson”

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Posted 8 months ago

“Very frustrating to be hit with very prohibitive customs charge. Most companies I deal with now have that built in at point of purchase for transparency. Haven’t been affected by this in nearly 2 years”

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Posted 8 months ago

“Hi my purchase hasn’t arrived yet”

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Posted 8 months ago

“They delivered the wrong product, and I have bee trying to get hold of customer service and they do not email back. I submitted 3 emails through the website, and not one reply.”

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Posted 8 months ago

“Disappointed that my numerous attempts to make contact were in vain. There website is poor . It does not allow clear instructions to change or allow a different delivery address. It defaulted to the incorrect address and I was unable to change it. I have been unable to use the product I ordered as I am not at the address it was sent too at this time”

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Posted 9 months ago

“Have contacted you 3 times over an order that I have not recieved”

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Posted 9 months ago

“Hi, I made an order on Monday 20th March however I ha I got any delivery details like tracking id and I contacted them several by email and in web chat but they never reply me where is my order even I requested them I need urgently I am going abroad if they haven’t dispatched they cancel my order. Still struggling to find any reply. My order no:1258”

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Posted 2 years ago

“You are sending your messages to the wrong person! Please check Christine’s email address, because this is NOT hers. I’m really getting tired of trying to explain this to you people.”

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Posted 2 years ago

“I never received my purchase. I tried to contact the support but they did not respond. I ordered several months ago and they also debited the sum...”

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Posted 3 years ago

“I'm extreamly disoppointed by your service. You have delivered broken medicine, Worst experience ever. Never going to order any thing again.”

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Posted 3 years ago

Hi Ghulam, Apologies you felt we missed the mark on this order. I can see from our customer communications team that no issue has been logged for this. If you wish to get in touch with the team I'm sure we can arrange to have this replaced. You can contact us with any queries by emailing us enquiries@healthstoreexpress.co.uk Many Thanks Ryan

Posted 3 years ago

Health Store Express is rated 4.6 based on 323 reviews