My son really wanted a electric guitar for his 13th birthday as has been playing acoustic for a number of years. We struggled to find the Stratocaster Affinity starter pack in online in stock as it had to be in Charcoal. Guitar Mania had two in stock and I called up to check that they would be able to deliver it on time for his birthday. The man on the phone was really helpful, said they could deliver in time and also gave me detailed, knowledgeable advice about the guitar, which coincided with my son's guitar teachers recommendation to stretch to get an Affinity to see him through for longer. I ordered the guitar at 11am and it showed up the next day at 1pm in perfect condition. Can't wait for my son to open it tomorrow.