“Bought the wrong size, and had to return it to Guide quickly for a larger size as I was going on holiday, sent the wrong items back on Monday and received the replacement item on Thursday, great, well done.”
“A really lovely and distinctive shirt, good quality. Delivery/despatch was quick and efficient.
There was a slight blip in final delivery, delay of a few hours and diversion to a pick up location but no fault of the suppliers.
An expensive purchase for me but overall worth it to have something special in my wardrobe.”
“Very good on all counts. A well constructed web-site that allows potential customers a good view of the merchandise on offer. I’m pleased with my shirt and trust that at the price paid it will give good service for some time. Also delivery times promised were adhered to bearing in mind the mail strikes that are upon us.
I hope to do more business with Guide and fully recommend the company to you.”
“I've now purchased 2 mens shirts from Guide. The material used is very good quality and the garment construction is also sound. The sizes are for men who are not stick thin and who don't like their shirts skin tight.
I had a problem with the delivery of one purchase which had nothing to do with Guide. Despite Guide not being at fault, they took effective steps to ensure I received the shirt despite DPDs poor service.”
“Absolutely brilliant, very easy transaction, shirts arrived extremely quickly and beautiful shirts - thank you for making this so easy and with a lovely product received, will definitely be back x”
“I purchased this beautiful shirt for my husband for special occasion . I was very pleased with the quality and detail and the price . It looks like a very expensive shirt . Delivery was good as well”
“Although the shirt is good quality, when it arrived, there were two small stains on it. I didn’t have time to return it because it was needed for a wedding.”
“Recently purchased two 'special occasion' shirts from Guide, and have to say I'm very pleased. Good quality, great design and attention to detail, and lovely feel to the shirts. Well tailored, although they com up a little small so you might need the next size up. I'm usually a large and the XL fits perfectly. Not cheap, but as the saying goes, 'you get what you pay for'. Would recommend.”
“The All white on the night shirt was too formal and also too big although the Large size in other Guide shirts bought before have all fitted well. Also it was very expensive to return this shirt using the recommended method the company suggests. Free returns would ensure I woild order online again, but I wont now because I realise now that the sizing may mot always be the same and its too costly to return goods.”
“I have bought a number of Guide shirts now LOVE THEM !!! they are becoming my favourite brand my other favourite is Claudio Lugli, but i think the styling and patterns of Guide is overtaking them. One suggestion please offer a loyalty scheme, ie discount after you have bought a certain amount. But once again THANK YOU Guide”
