“I have bought many shirts from Guide in the past but this one is not up to the usual high standard. It creases easily and is a nightmare to iron. Not too happy this time.”
“Although the shirt is good quality, when it arrived, there were two small stains on it. I didn’t have time to return it because it was needed for a wedding.”
“The All white on the night shirt was too formal and also too big although the Large size in other Guide shirts bought before have all fitted well. Also it was very expensive to return this shirt using the recommended method the company suggests. Free returns would ensure I woild order online again, but I wont now because I realise now that the sizing may mot always be the same and its too costly to return goods.”
“Love Guide London except for one major flaw. They go out of stock quickly on many items which I find frustrating. These shirts are not cheap so you'd think Guide would invest in customers by having appropriate levels of stock. This is made worse by stock being advertised only then to see they do not have your size. So, I do check in to Guide from time to time and, if I'm lucky (and it shouldn't come down to luck!) they have a shirt I like in my size otherwise, sadly, I have had to resort to other suppliers that care more for customers in terms of having appropriate levels of stock and availability.”
“Clothes are of a good standard and also great fit. Wise choice. My only complaint with this company is you have to pay for your own return. Tends to out me off ordering.”
“I purchased a shirt for my husband's birthday. Unfortunately he does not like it and does not see another one that he likes. Not his style. Could you please send me a returns label.
Thank you.
Kind regards
Jenna AGer”
