green gardener Reviews

Name: green gardener
Address: B12 Base Business Park, Rendlesham
Rating: 4.72

4.7 Rating 5,494 Reviews

93 %

of reviewers recommend green gardener

4.7

Based on 5,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01493 750061

Email:

jon@greengardener.co.uk

Location:

B12 Base Business Park
Rendlesham
IP12 2TW

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green gardener 5 star review on 27th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered ladybirds on 8th may, now the 30th and still haven’t arrived, have emailed 3 times to ask where my order is and not a single response. Now to see how to get a refund! My 4 year old will be so disappointed when i tell him his ladybirds aren’t arriving 😠”

Helpful Report

Posted 2 years ago

Thanks for the review and sorry your emails are not getting through. Please email me - jon@greengardener.co.uk with the order number and I will check your order. We are up to date so I suspect they have gone astray in the post - sorry. Do you want replacements sending or a refund? Kind regards Jon @ Green Gardener

Posted 2 years ago

“Bought nematodes to combat crane fly larvae that had destroyed our lawn. They arrived when needed, I had to put back a weenie two due to a cold March. They seem to have done the trick, along with reseeding as lawn now reappearing. Will use again and apply in autumn to make sure”

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Posted 2 years ago

“Easy to order and service is great.”

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Posted 2 years ago

“Fast service from both Green Gardener and the ladybirds supplied!”

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Posted 2 years ago

“I buy box tree moth traps every year from Green Gardener. They last the whole season so no need to remember to change them. Usually attracts lots of moths and I'm always ready for them!! My order is always delivered promptly.”

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Posted 2 years ago

“Customer service and delivery of items always good. Did have to modify our chafer bug trap. Plastic container had a few bits that needed to be trimmed to make the lid fit but sharp blade did the trick! Waiting to see if it’s going to attract the bugs. Hopefully the nematodes applied last year have worked and no more chafer grubs. Will continue to use their services and products.”

Helpful Report

Posted 2 years ago

“Delivery was ok, it’s a bit early to say if the garlic bombs have worked to deal with any pests but they were easy to use and it certainly smelt as if they should do the trick. We will see how it goes through the growing season but it was useful being able to use it whilst the plants were in the greenhouse. So good so far.”

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Posted 2 years ago

“The service was excellent. I think the product is working, but it is too early to judge it's success”

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Posted 2 years ago

“This is an excellent store. Very helpful staff and goods dispatched quickly. I return again and again for nematodes.”

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Posted 2 years ago

“Arrived quickly not sure there was 100 but I’m not spending time counting”

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Posted 2 years ago

“Item arrived quickly”

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Posted 2 years ago

“Good value, good service”

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Posted 2 years ago

“Excellent range of products and efficient and speedy delivery”

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Posted 2 years ago

“Good efficient service and knowledgeable staff answered the phone.”

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Posted 2 years ago

“I am a repeat customer to this company because they provide excellent products for reasonable prices .”

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Posted 2 years ago

“item ordered arrived just as it said it would do.”

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Posted 2 years ago

“Excellent service. Very helpful and answered all my questions, I was provided with advice on initial treatment and pre and post-applications. Fast delivery and arrived on schedule date.”

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Posted 2 years ago

“Ladybirds turned up well and healthy. They have already eaten a lot of aphids and laid eggs.”

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Posted 2 years ago

“Third year purchase for our Allotment site. Well worth it. Ladybirds and larvae distribution for 100 plots.”

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Posted 2 years ago

“Very poor,promised delivery then cancelled Won't use again”

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Posted 2 years ago

green gardener is rated 4.7 based on 5,494 reviews