green gardener Reviews

Name: green gardener
Address: B12 Base Business Park, Rendlesham
Rating: 4.72

4.7 Rating 5,453 Reviews

94 %

of reviewers recommend green gardener

4.7

Based on 5,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01493 750061

Email:

jon@greengardener.co.uk

Location:

B12 Base Business Park
Rendlesham
IP12 2TW

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green gardener 5 star review on 9th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and service. I ordered some nematodes for vine weevils and some ladybird larvae for aphids, both of which eradicated the problem.”

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Posted 4 days ago

“I'm not sure really is the best answer. The service and delivery, communication, information was all excellent but I'm not convinced about the product. None of the larvae survived or grew to a size they could do anything. They were like specks of dust, almost too small to see. I sort of wish I'd kept them in a container and grown them on somehow before releasing. They cost almost £30 so I'd hoped for a bit more bang for my buck! I'd like to order again and hope I got some larvae a bit bigger this time, but I can't justify the cost again. A brilliant range of green pest control and maybe lots of other options for the future though.”

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Posted 4 days ago

“Ordered lacewing and ladybird larvae to deal with a huge infestation of willow aphids and the result is miraculous! 4 weeks ago the branches were encrusted with aphids and now I honestly can't see a single one. Amazing!”

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Posted 4 days ago

“We received our goods very promptly a very good business to deal with.”

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Posted 4 days ago

“Excellent service and very well constructed bee house.”

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Posted 4 days ago

“The good were not delivered to me. Payment was taken on 7th May. You messaged me saying that the order had been fulfilled. I wrote back on 2nd June saying that I hadn't received it and that I couldn't see any tracking information. You replied saying that was because it was out for delivery. A couple of days later you said it was being returned by Royal Mail and you would wait until you had received it back before processing a refund. I still haven't received a refund. I couldn't possibly recommend your service to anyone and will actively avoid using your company again. Most disappointing.”

Helpful Report

Posted 4 days ago

Thanks for the review. Unfortunately this was never collected from the post-office after delivery was attempted twice and has now been returned by the post-office. It only arrived yesterday and you have been contacted by Becky in our office (you should have an email) asking if you wanted it re-sending or a refund? Kind regards Jon @ Green Gardener

Posted 2 days ago

“I am a repeat order customer. You always give excellent service and have excellent products.”

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Posted 4 days ago

“Lovely to see the little ladybugs alive and well, they have plenty to go at in the garden and the juviniles will be out and about soon!”

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Posted 4 days ago

“Clear descriptions, easy to order, goods arrive promptly and are well packaged.”

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Posted 4 days ago

“Have ordered from Green Gardener for a number of years, always delivered promptly and my lawn looks great 😊”

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Posted 4 days ago

“Green Gardener sent out the box moth mematodes promptly.”

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Posted 4 days ago

“Order received promptly and noticed a difference soon after using”

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Posted 4 days ago

“Quick delivery of Ladybirds and larvae sorted out an infestation of aphids on my rose bushes in no time, without having to resort to nasty chemicals. I would definitely use green gardener again 😊”

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Posted 4 days ago

“Good services”

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Posted 4 days ago

“Brilliant service. This is my second year of ordering ladybirds and this year we had loads of greenfly attacking the roses but the ladybirds soon made light work of clearing them without having to use pesticides. Roses are thriving now and looking fabulous.”

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Posted 4 days ago

“Good website. Quick delivery, no issues whatsoever. I will definitely use Green gardner again.”

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Posted 4 days ago

“goods despatched on time and well wrapped”

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Posted 4 days ago

“Great products, quickly delivered”

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Posted 4 days ago

“Well I have been waiting for my order. On investigation I find your company have cancelled my order but did not have the good manners to contact me. Not exactly good customer service.”

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Posted 4 days ago

Thanks for the message and we did not cancel your order for Copper Mesh and according to the Royal Mail tracking it was delivered on the next day - the 7th May? Was there a problem with your order? Kind regards Jon @ Green Gardener

Posted 4 days ago

“The sachets I ordered, to eliminate thrips, were speedily dispatched, plus they were a good price, compared to other online alternatives.”

Helpful Report

Posted 4 days ago

green gardener is rated 4.7 based on 5,453 reviews