Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,217 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,217 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 29th May 2025

Claire N

Great Grass 5 star review on 14th May 2025

Anonymous

Great Grass 5 star review on 8th May 2025

Anonymous

740

Anonymous

Anonymous // 01/01/2019

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“Highly recommended. Great communication when rearranging day due to horrendous rain. A pleasure to deal with and a fantastic result.”

Great Grass 5 star review on 13th July 2024

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Posted 10 months ago

Thanks Darren, we're glad you're happy with the service!

Posted 10 months ago

“Fantastic transformation of out always wet and muddy garden. Brilliant and easy communication from the team. No upfront payments needed. Would highly recommend”

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Posted 10 months ago

Thank you!

Posted 10 months ago

“Really great service from beginning to end and really reasonable compared to other quotes we got. Grass is good quality, everyone I’ve spoken to as been professional and explained everything. 5 stars!”

Great Grass 5 star review on 9th July 2024

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Posted 11 months ago

Looking good Lee! Thank you for your kind words!

Posted 11 months ago

“Great communication, speedy installation, and only had to wait 4 weeks from the point of booking. Would recommend.”

Great Grass 5 star review on 5th July 2024

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Posted 11 months ago

Thankyou Katherine!

Posted 11 months ago

“Very efficient and professional team. Arrived early, got stuck straight in and didn’t stop. Great grass was recommended to me and I’m so glad I went with them. They have done a fantastic job I am really pleased with the outcome and the service. Thank you very much.”

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Posted 11 months ago

Thanks very much Angela! Enjoy your new lawn.

Posted 10 months ago

“Would definitely recommend great grass. I have used this company for years as they are always very professional from start to finish and the end result is always fantastic”

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Posted 11 months ago

Thanks Kim, we appreciate it!

Posted 10 months ago

“Fantastic Job, really happy with the quality of the grass and the installation. The guys didn’t mess around, they did front and back in little over half a day, super friendly, all round delighted with the job”

Great Grass 5 star review on 3rd July 2024

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Posted 11 months ago

“Fantastic from start to finish. Completed within a day and to a very high standard. Would definitely recommend Great Grass to anyone wanting to improve their garden.”

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Posted 11 months ago

“Recently had grass fitted, great lads and very professional Didn't stop on a very hot day and cleaned up after themselves”

Great Grass 5 star review on 26th June 2024

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Posted 11 months ago

“Absolutely over the moon ! With the new lawn ,the two men that came were on time , got stuck in both very polite and conducted the job with the professional knowledge you want to see ,dealing with the company was simple they do everything they say ,no iffs and buts just discuss what you want and they do what you want no messing about no money upfront, you pay when your completly happy with the job ,that's how confident they are in my eyes. Thank you Great Grass 👍”

Great Grass 5 star review on 24th June 2024

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Posted 11 months ago

Hi David Wow what a difference thanks for the review. GreatGrass

Posted 11 months ago

“Great service from start to finish. I had my old artificial lawns replaced. Lots of grass to choose from. Everyone was very pleasant and helpful. Fitters did a great job. Lawns look lovely. Thank you”

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Posted 11 months ago

Hi Denise Thanks for your review - enjoy your new lawn ! Great Grass

Posted 11 months ago

“Very professional,turned up to the appointment on time.Had lots of different types of grass to chose from at various prices. Went out of their way and very kindly moved all the old grass and weeds for us. Never felt pressurised to buy”

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Posted 11 months ago

“Great service, communication and product! My Grass was installed as agreed. All questions were answered by their knowledgeable team and processes and costs fully explained.”

Great Grass 5 star review on 15th June 2024

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Posted 11 months ago

“Great service. Great grass. Great price. Don’t go anywhere else. First class service. Will definitely use again. Thanks lads”

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Posted 11 months ago

Thanks Steve.

Posted 11 months ago

“Absolute fab service from the start. Always answered any questions. Lads cleaned up after the job. Grass looks amazing. Would recommend again and again.”

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Posted 1 year ago

“Fabulous experience with Great Grass, all the team that have worked on the job from quote to installation have been professional and friendly. I am really happy with the final look and would not hesitate to recommend. Added bonus that you receive a guarantee which gives great peace of mind.”

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Posted 1 year ago

“Used great grass previously for our back garden, and have been very impressed therefore chosen to use them again for our front and did not disappoint. Quality service, quick & very friendly staff.”

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Posted 1 year ago

“Just had Great Grass install "Elegance" front & back. Thanks to Niall for survey ,quote & advice.Mark and Kieran arrived on time,a class act,polite,easy to talk to and extremely good at what they do. Answered any questions I had and left the place clean,tidy and all rubbish removed.Even offered to put back numerous plant pots -but Jean (Clerk of Works) not available to supervise positioning so kind offer declined.Thanks lads.Would deffinately recommend.”

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Posted 1 year ago

Thanks Dave looks fantastic.

Posted 1 year ago

“Great Grass staff have been very helpful and polite, they were punctual,and have done a fantastic job, we are realy pleased with the service from booking to laying the grass, they cleaned up and power washed the path, we would highly recomend Great Grass, a lovley companey to deal with.”

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Posted 1 year ago

Thanks for the review Helen we aim to please !

Posted 1 year ago

“Excellent service from th e 1st quotation,came back to me within a day and give me a date to complete the work. Turned up on time and completed quickly and efficently to a very high standard. I would recommend 100%”

Great Grass 5 star review on 9th May 2024

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Posted 1 year ago

Thanks Craig looks like dog is happy with it !

Posted 1 year ago

Great Grass is rated 5.0 based on 1,217 reviews