Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,204 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,204 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 24th April 2025

726

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Great grass. Great price. Don’t go anywhere else. First class service. Will definitely use again. Thanks lads”

Helpful Report

Posted 10 months ago

Thanks Steve.

Posted 10 months ago

“Absolute fab service from the start. Always answered any questions. Lads cleaned up after the job. Grass looks amazing. Would recommend again and again.”

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Posted 10 months ago

“Fabulous experience with Great Grass, all the team that have worked on the job from quote to installation have been professional and friendly. I am really happy with the final look and would not hesitate to recommend. Added bonus that you receive a guarantee which gives great peace of mind.”

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Posted 10 months ago

“Used great grass previously for our back garden, and have been very impressed therefore chosen to use them again for our front and did not disappoint. Quality service, quick & very friendly staff.”

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Posted 10 months ago

“Just had Great Grass install "Elegance" front & back. Thanks to Niall for survey ,quote & advice.Mark and Kieran arrived on time,a class act,polite,easy to talk to and extremely good at what they do. Answered any questions I had and left the place clean,tidy and all rubbish removed.Even offered to put back numerous plant pots -but Jean (Clerk of Works) not available to supervise positioning so kind offer declined.Thanks lads.Would deffinately recommend.”

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Posted 10 months ago

Thanks Dave looks fantastic.

Posted 10 months ago

“Great Grass staff have been very helpful and polite, they were punctual,and have done a fantastic job, we are realy pleased with the service from booking to laying the grass, they cleaned up and power washed the path, we would highly recomend Great Grass, a lovley companey to deal with.”

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Posted 11 months ago

Thanks for the review Helen we aim to please !

Posted 10 months ago

“Excellent service from th e 1st quotation,came back to me within a day and give me a date to complete the work. Turned up on time and completed quickly and efficently to a very high standard. I would recommend 100%”

Great Grass 5 star review on 9th May 2024

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Posted 11 months ago

Thanks Craig looks like dog is happy with it !

Posted 10 months ago

“Had my artificial grass done in my back garden and wow what can I say the service from entering the show room to the finish has been absolutely fantastic the lads turned up bang on time and cracked on with it straight away and worked so hard to get it done they were so professional throughout and done a fantastic job and they were very very tidy throughout the lads are a big credit to great grass brilliant 10-10 review from me”

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Posted 11 months ago

“Fabulous, the team were fantastic”

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Posted 11 months ago

“What a great product and team. Seamless from my first phone call to a fab install. Highly recommend this company for a first class job done.”

Great Grass 5 star review on 27th April 2024

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Posted 11 months ago

Thanks Warren looks magic !

Posted 10 months ago

“What a great product and team. Seamless from my first phone call to a fab install. Highly recommend this company for a first class job done.”

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Posted 11 months ago

“Excellent service provided from Great Grass company from start to finish Everything happened on time and we had great customer service too We had our front and back garden done all on the same day and we are very pleased with the end result. Super professional service at a good price too Well done Great Grass Team”

Great Grass 5 star review on 24th April 2024

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Posted 1 year ago

Thanks a lot Sue - looks like the dogs enjoying himself on the grass.

Posted 10 months ago

“Excellent service and workmanship and very professional”

Great Grass 5 star review on 18th April 2024

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Posted 1 year ago

“Excellent service, from a visit for a quotation, communication between quotation and accepting quote, a final visit from installer management before the day of the job. Really happy with the installation, all completed in one day. Lawn looks amazing, my son is so happy for playing football on it.”

Great Grass 5 star review on 6th April 2024

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Posted 1 year ago

“Have used Great Grass twice now, first class service each time. A comprehensive quote and both times work was completely quickly and efficiently to a professional standard.”

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Posted 1 year ago

“Great service and amazing transformation of the garden. The guys were professional and did a fabulous job from start to finish.”

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Posted 1 year ago

“Had the lawn done today,the guys did a great job,very professional and it looks great,would recommend!”

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Posted 1 year ago

“Great service and amazing transformation of the garden. The guys were professional and did a fabulous job from start to finish.”

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Posted 1 year ago

“Fantastic service from start to finish. No obligation quote done within a couple of hours of making my enquiry, very reasonable fee agreed and work done within a month to a very high standard. Every member of the team I dealt with was professional, approachable & friendly. The work was done quickly and without a fuss - the lawn removal was completely mess free and the fitters took everything away with them. I have already recommended Great Grass to my family & friends - a superbly organised outfit.”

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Posted 1 year ago

“Brilliant! From the initial phone call to the finished lawn. Excellent service. The 4 chaps turned up at 8am as promised and the whole job completed by 3pm! Which wasnt easy as our garden is stepped. We even had the bonus of everything getting a jet wash later the same day. All staff were friendly and so hard working we can't thank them enough. Our lawn has gone from a muddy mess to being green and lush...a fabulous product. Highly recommend this company and grass. Thank you all again for giving us an all year round usable garden...and nellie or dog loves it as she is not having to have so many baths!”

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Posted 1 year ago

Great Grass is rated 5.0 based on 1,204 reviews