Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,217 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,217 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 29th May 2025

Claire N

Great Grass 5 star review on 14th May 2025

Anonymous

Great Grass 5 star review on 8th May 2025

Anonymous

740

Anonymous

Anonymous // 01/01/2019

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“Excellent workmanship,great work guys”

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Posted 8 months ago

Thank you

Posted 8 months ago

“Excellent product , great time , successful installation and outcome”

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Posted 8 months ago

Much appreciated Gerry

Posted 8 months ago

“2nd Great Grass installation for us, on a big apartment terrace, great service again and a beautiful look.”

Great Grass 5 star review on 16th September 2024

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Posted 8 months ago

Cheers Peter, the balcony is looking great!

Posted 8 months ago

“The lads where very professional, neat and great workmanship, the school was over the moon with the finished job.”

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Posted 8 months ago

Thank you

Posted 8 months ago

“Great service and communication. Delivered on time and professionally. This is the 2nd job that we have had done from GreatGrass, will definitely recommend to others.”

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Posted 9 months ago

Thank you Kathy

Posted 9 months ago

“Survey/check and fit all on time. Always felt dealing with a proffessional organisation,and the end result confirmed this. Would have liked the path to have been cleaned,but a minor point in a very satisfactory job.”

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Posted 9 months ago

Thanks Tim

Posted 9 months ago

“Absolutely love my new grass. My garden looks absolutely fantastic now. The fitters were very efficient and there were no issues at all. The company have been really helpful and understood my requests. They even understood I wasn’t very good using the online service! Thanks so much. I would highly recommend Great Grass.”

Great Grass 5 star review on 13th August 2024

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Posted 9 months ago

Thank you for the kind words!

Posted 9 months ago

“They did a great job and it looks fantastic so thank-you you will get my recommendation”

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Posted 9 months ago

Wow Steve, what a difference! 😍

Posted 9 months ago

“Extremely satisfied with service provided by Great Grass from the initial enquiry through to the works being completed. Communication was good throughout and the installation team worked efficiently during the installation and tidied up very well afterwards. We are really pleased with our new lawn.”

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Posted 9 months ago

Thanks John, glad you're happy with it!

Posted 9 months ago

“From start to finish everything was great absolutely great service”

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Posted 10 months ago

Cheers Chris!

Posted 9 months ago

“Amazing service and quality of grass. What I thought was going to be a nightmare turned out to be super easy. All done and dusted in a couple of hours. Extra thanks to Nyal for helping me choose the right grass and the two men who installed the grass. Great job!”

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Posted 10 months ago

Thanks for the great review! We're always looking to make the process as easy as possible for our customers.

Posted 10 months ago

“I would highly recommend using Great Grass, we received a competitive quote, prompt and timely fitting and a beautifully fitted artificial grass that looks real. The fitter actually advised on how to look after the grass to keep it looking good.”

Great Grass 5 star review on 5th August 2024

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Posted 10 months ago

Thank you for the kind words and recommendation. The new lawn is looking great!

Posted 10 months ago

“Great product and service”

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Posted 10 months ago

Cheers Dave!

Posted 10 months ago

“This is the 2nd time I've used Great Grass in separate properties. They listen to what you want, they keep in touch and their fitters are excellent. They get on with the job and lay it in the shortest possible time. If needed again I wouldn't hesitate to use them again and I highly recommend them. Hence the 5 star rating.”

Great Grass 5 star review on 30th July 2024

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Posted 10 months ago

Thanks Anne for the 5 star review!

Posted 10 months ago

“Very happy with the service I received from Great Grass, really quick service, and all information provided. Job completed to a high standard and in a reasonable timeframe, the lads were careful around the garden and completely cleaned up after themselves, I would recommend their service.”

Great Grass 5 star review on 23rd July 2024

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Posted 10 months ago

Thanks Mike, the new lawn with the garden room and decking is fantastic. Looks like the perfect place to spend a summer evening!

Posted 10 months ago

“Had artificial grass in my garage space. Process was efficient, professional and competitively priced.”

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Posted 10 months ago

Thanks Wendy!

Posted 10 months ago

“Proficient from start to finish. Gave step by step procedures. True to there word the job was done in a day. The outcome in having artificial grass has brought neighbours and friends round.”

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Posted 10 months ago

Thanks Frank, your new lawn will be making all the neighbours jealous!

Posted 10 months ago

“Excellent service from start to finish came did they work left my garden clean and looking amazing. Thank you”

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Posted 10 months ago

Thanks for the review!

Posted 10 months ago

“Great grass did the work in a day and was to an excellent standard. They arrived on time and left the garden clean and tidy. The kids are enjoying playing on the grass.”

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Posted 10 months ago

Thanks Asif, we're glad you and the kids are happy with the new lawn.

Posted 10 months ago

“From start to finish the service from Great Grass has been excellent. A very professional service with appointments kept on time and everything happening as promised. Thank you to the team.”

Great Grass 5 star review on 17th July 2024

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Posted 10 months ago

Thanks Barbara, the new lawn looks great. Hopefully the weather stays nice so you can get out and enjoy it!

Posted 10 months ago

Great Grass is rated 5.0 based on 1,217 reviews