Grass and Co. Reviews

Name: Grass and Co.
Address: 12 Hammersmith Grove, , London, London
Rating: 4.73

4.7 Rating 1,108 Reviews

94 %

of reviewers recommend Grass and Co.

4.7

Based on 1,108 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Grass and Co. 5 star review on 10th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and beautiful products! Thank you.”

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Posted 4 years ago

Hi, This is what we love to hear! Thank you so much for getting in touch and for sharing your experience. We really appreciate it and are really happy to hear that you're enjoying your order. Thank you again and hope you're having a lovely weekend, Lucy x

Posted 4 years ago

“Very efficient organisation and lovely products which really work.”

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Posted 4 years ago

Hi Pie, Thank you so much for sharing your 5* review! We're delighted to hear that you're enjoying our products and that your shopping experiences have been positive. It's what we're aiming for every time! Thank you again for choosing Grass & Co. and we look forward to welcoming you back again soon. Take care and wishing you a lovely weekend, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“I heard about Grass & Co on Sue Perkins podcast, and whilst skeptical about the calming benefits I was ready to give anything a try! I am so pleased I did. My lockdown has been particularly stressful and I was struggling to get a good nights sleep; monkey brain chattering away meant I was not feeling rested or rejuvenated each day. I have used 3/4 drops a day and there is a noticeable difference in my overall state of being, a definite sense of calmness and my response to stress much slower and more manageable. I have purchased a second bottle and can see this being part of my daily routine, much more beneficial for me personally then other supplements. This oil provides me with something that my already healthy balanced diet cannot, and it fits in with my lifestyle choices, such as yoga and mediation. The quality of the oil is top class and even the taste is great! Thank you Grass & Co for such a great product. Excellent quality product - I am buying again!”

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Posted 4 years ago

Hi Tracy, Brilliant news that you heard about us on Sue's podcast - we're very proud to be working with her! Thank you so, so much for such a brilliant and interesting review. As a small business, we're committed to delivering the very best products and flavours. So, to hear that you agree and have already noticed the benefits of CBD in your daily life, particularly at night, is amazing. We're incredibly grateful for your support and also really appreciate you taking the time to share your personal experiences. We know that other people find them incredibly useful, especially if they are new to CBD. Take care and we look forward to welcoming you back again soon. Sarah and all the team at Grass & Co. x

Posted 4 years ago

“The CBD balm I love. Gorgeous scent and that little pot lasts a good while.... and it works!”

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Posted 4 years ago

Hi Tricia, It's wonderful to read this review about our CALM Balm! The team are committed to delivering the very best products, flavours and scents. So, to hear that you agree is just fantastic. Thank you so much for your continued support and for taking the time to post here, it's hugely appreciated by us all. Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“I would love to write a review, but as yet I have not received my purchase🤔”

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Posted 4 years ago

Hi Gordon, Thank you for your message. We are so sorry for the delay with your order. I have just placed a replacement order that will be despatched as soon as the office re-opens on Monday. Although your original order was despatched on time by us, unfortunately, there do seem to be problems at particular Royal Mail hubs due to the continuing lockdown, staff shortages and the sheer volume of online shopping right now. Huge apologies that you have had to wait for this delivery, especially as we really appreciate your support more than ever right now. I hope that's OK and please don't hesitate to let me know if I can help with anything else. Thank you for your patience and have a lovely weekend, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“I’m enjoying a good nights’ sleep at last & the balm is soothing on my aching back - my recent purchase was replenishing items that my daughter had introduced me to & I’m sure they’re working for me.”

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Posted 4 years ago

Hi Glenys, "A good night's sleep at last" is everything! It's brilliant to hear how you're using the products and that you're also feeling the benefits on your aching back and at night. We're so grateful when people enjoy using our products and recommend them to family and friends. Thank you so much for sharing this review and to your daughter for introducing you to Grass & Co! Thank you again for your support, it's hugely appreciated. Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Having received a broken jar - Grass & Co immediately sent a replacement. Himalayan Salts are wonderful therapy!”

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Posted 4 years ago

Hi, Thank you so much for sharing your review. We're really sorry there was a problem during transit. We aim to get each order right every time, but are happy to hear that we were able to solve your delivery issue speedily and are also looking into improving our packaging for heavier items. It's fantastic to hear that you're enjoying using the Himalayan Salts - the team love them too! Thank you for choosing Grass & Co. and we hope to welcome you back again very soon. Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“I heard about Grass and Co from Sue Perkins (podcast) and thought I would give it a go. It seems like a good quality company and I received my order quickly in attractive packaging and with a little booklet about CBD. I have not been using it enough to give a definitive review yet but it tastes delicious, unlike other CBD oil I have tried. So far so good.”

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Posted 4 years ago

Hi Ewout, Thank you so much for this 5* review and for choosing Grass & Co.! We're so happy that you found us through Sue's brilliant podcast. It's brilliant to know that your shopping experience was positive and that you're enjoying the flavour. Please don't hesitate to message us at hello@grassandco.com if you have any further questions about using our products. Thank you again for your support, it's really appreciated. Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Grass and Co is good, their website and services are fab.”

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Posted 4 years ago

Hi Nancy, We really appreciate you taking the time to share your review, thank you. It's lovely to hear that you're enjoying your Grass & Co. products and that your shopping experience was positive. We're constantly trying to ensure that our website is informative and easy to use so it's great that you agree! Take care and wishing you a relaxing weekend, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Excellent product really helped me when I was anxious with covid.”

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Posted 4 years ago

Hi Robert, This is the best review to read right now, thank you so much! We're really happy to hear that the CALM CBD Balm helped you during difficult days and hope that you're starting to feel better now. Thank you so much for sharing your feedback, it's hugely appreciated. Take care of yourself, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Has helped enormously”

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Posted 4 years ago

Hi Luarna, This is such a succinct and brilliant review, thank you! It makes us so happy to hear that you're feeling the benefits of our CBD drops. The team have worked really hard to source the finest quality ingredients for the best possible product experience and flavours, so it's really rewarding to hear that you agree. Thank you again for sharing your feedback. Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“I'll be buying more from Grass & Co in future, great product and speedy service.”

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Posted 4 years ago

Hi, Wonderful news that you have been impressed enough with your purchase to be planning to order again - thank you so much! We're really happy to hear that you rate the products so highly. The team work hard to deliver the most effective CBD products that also taste great and are a joy to use every day. We really appreciate you sharing your review and wish you a lovely evening. Thank you again, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“I'm sleeping much better with a few drops to begin with progressing up to half a pipette each night.”

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Posted 4 years ago

Hi, This is brilliant news that you're sleeping better! We absolutely love to hear about why people are choosing our CBD products and the benefits that they're feeling. Slowly building up your dose is definitely the best way to find the level that works best for you, especially before bed. Thank you so much for taking the time to share your experience, it is hugely appreciated. Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Excellent products & delivery service.”

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Posted 4 years ago

Hi Jan, Thank you so much for taking the time to share your 5* review. It's really appreciated and we're so happy to hear that you're enjoying your order and that it arrived speedily. It's what we aim for every time! Take care and sending you all our best wishes right now, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Great taste and a lovely gentle impact. Really takes the edge off of stress and nervousness for me. My first go of cbd and I went for 500 mg ease orange turmeric and ginger! I’ll be getting more!”

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Posted 4 years ago

Hi, We really appreciate you taking the time to share such a glowing review of our EASE CBD Oil. The team love to hear about how people are using our products and it's great that you're finding them beneficial in helping manage your stress and nervousness. We're also really proud of our flavours and are so happy you agree! Thank you so much for taking the time to share your review. Your support is really appreciated, especially at the moment. Take care and sending you all our best wishes, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Fab products and service from Grass & Co. I’ve recommended the products to two of my friends so far and they’re also really happy with their products.”

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Posted 4 years ago

Hi Karen, This review made us so happy, thank you! We're really grateful when people enjoy using our products and recommend them to family and friends. It's genuinely brilliant to hear that you rate them highly enough to spread the word. And, we're always here to help if they have any questions before using the range. Thank you again for your incredible support, it is hugely appreciated. Take care and sending you all our best wishes, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“EASE 500MG CBD HEMP OIL A CBD product that actually delivers what it promises? Guys and girls! I’ve nothing to do with this company other than being a very happy, no an amazed customer. I couldn’t tell you how much money I’ve wasted over the years on less effective CBD products. I was beginning to think that CBD was like the Emperors new clothes. I’ll level with you all…. Most other products actually made me feel more anxious and irritable! Because this is a (for the most part), unregulated industry. We’ve got stalls that pop up here and there in our communities. We have website after website promising to give us everything but the kitchen sink with CBD. Within the first two days of taking Grass & Cos CBD tincture I noticed a change in myself. It was subtle but noticeable My mood was heading towards neutral, and brain fog began to drift away. After just one week of daily use, I have noticed the CBD beneficial effects become cumulative. I currently take 4 drops under my tongue in the morning. It probably takes about 5-6mins before I notice anything. I honestly would encourage you to he’d the advice and go low and slow. Just give your brain and body a chance to get used to the uptake in CBD. I used to be like, it says 8 drops are like taking 20mg, I’ll take 10! This time I started with 3 drops, and it blow me away that it was working! Will it cure your or my very real life challenges and make us millionaires? No. However, from my own experience this product has settled my racing mind and cleared daily brain fog. I feel a general uplift in my outlook, and I’m noticing an ability to be more focused, more in the moment. You know that feeling when you are watching something, reading something and it’s like it’s not going in? Not being captured by your brain, and processed? I haven’t been frustrated with the slippery task of concentrating since using this product. Neither I or Grass & Co I’m sure will say this is a miracle product. However, take it from someone who has (for years), sought out CBD that actually delivered that this one works! There’s no side effects for me, with the exception of a very mild wheezy tummy about an hour after application. This passes and may depend on how much food I’ve taken that day. i.e. not enough before my medication. Please note for anyone who is sensitive to stimulants or who’s central nervous system is easily triggered…. Everything is calming with Grass & Cos CBD products. Of course we all need to make an effort to regulate our own moods, and live a healthier and more content life. Grass & Co’s products for me are here now to lend me a helping hand. PS. They aren’t exaggerating the taste! I don’t mind the sometimes bitter earthy taste of CBD. However, it’s much more pleasant with the orange flavour I purchased. ;-)”

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Posted 4 years ago

Hi Barry, Wow, Wow, Wow! This review just blew us away!! Hearing that you're amazed and that our products are working for you is our ultimate goal. Our product development process is long and detailed so that we can be sure that we deliver the best and most effective products to our customers. It means everything to us that you rate our range so highly. For some people using CBD for the first time, the benefits are immediate and obvious. While for others, as you've said, the effects can be subtle at first. So, you start to notice what you don't feel e.g. anxiety, stress, or finding it hard to sleep in the evening. Sometimes, it's only at the end of the day that you realise that everything has been a little bit easier. And, you are absolutely right about going slow with your dosing. Starting with a lower dose and listening to your body allows you to assess how the CBD is affecting you and how much you need to feel the benefits. Huge thanks again for taking the time to share your recommendation and for such a detailed overview of CBD experience. It's so useful for us and others. Please stay in touch and we really look forward to welcoming you back again very soon! Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Fantastic products, fantastic service. A caring and supportive small business. ❤️”

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Posted 4 years ago

Hi Lauren, Your words mean the world to us as a small business, thank you! We really appreciate your support and your review. It's always brilliant to hear from our customers so that we can continue to deliver the best experience every time. Thank you again and take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Fantastic products. Great friendly service. I am very happy and will be recommending to friends. Has helped my broken sleep and anxiety. I feel great! Thank you”

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Posted 4 years ago

Hi Banon, Thank you, we're really grateful for this incredible review. It’s fantastic to hear that our CBD is helping you manage your anxiety and sleep day-to-day. "I feel great" is what we're aiming for! Thank you again for taking the time to share your recommendation and your support, it means the world to us. We look forward to welcoming you back again soon. Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Amazing, helps me sleep and tastes like a chocolate orange!”

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Posted 4 years ago

Hi Sam, Thank you so much for taking the time to get in touch and for such a brilliant review! We're really happy to hear that you've been feeling the benefits of our CBD at night. We know that customers really value people sharing their honest experiences, especially if they're new to CBD. And, that's a great tasting note, EASE does take like chocolate orange! Thank you again for your feedback, it's hugely appreciated. Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

Grass and Co. is rated 4.7 based on 1,108 reviews