Grass and Co. Reviews

Name: Grass and Co.
Address: 12 Hammersmith Grove, , London, London
Rating: 4.73

4.7 Rating 1,108 Reviews

94 %

of reviewers recommend Grass and Co.

4.7

Based on 1,108 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Grass and Co. 5 star review on 10th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love all grass and co products. I have arthritis and it helps a lot with my pain management.”

Helpful Report

Posted 4 years ago

Hi Rebecca, Reading reviews like this one means the world to us. Thank you so much for taking the time to post your 5 stars! It's wonderful to hear that our products are working for you. They really are great for helping to soothe joints and aching muscles, especially during this cold weather. Thank you again for your support and for sharing your experience. Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Great product, great service”

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Posted 4 years ago

Hi Catherine, Huge thanks for sharing your review. We're delighted to hear that you're happy with your order and our customer service. This is what we aim for with every single order! Thank you again for your support and wishing you a brighter 2021. Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Very good product, well worth a go!”

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Posted 4 years ago

Hi Linda, Thank you so much for taking the time to share your recommendation. It's always brilliant to hear directly from our customers and we're really grateful. We're so happy that you rate our products so highly. Thank you again for your support, it's really appreciated. Take care and wishing you a peaceful 2021, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Love all the products and really great environmental packaging which I highly value. The best CBD oil with a pleasant taste and the muscle rub is fantastic. I am also finding that the candles are very high quality and kick higher brands out of touch when it comes to aroma. They are small but mighty. The bath salts have made the crazy wild swimming experience worthwhile. Lovely bath salts in your bath to come home to when you’re in water temperature of 2 degrees gets you through . Thank you.”

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Posted 4 years ago

Hi Kate, This is one of our favourite reviews, thank you so, so much! We are really happy to hear that you're enjoying our CBD and botanical range. We are grateful that hemp is an extremely sustainable crop and are constantly challenging ourselves to ensure that our packaging is as environmentally friendly as possible. And, jumping into a steaming bath after a freezing outdoor swim is EVERYTHING! Our Salts seem to extend the glow from the water as they help soothe cold limbs and the aromatic scent is really uplifting. Huge thanks for taking the time to share your product experiences, it's really appreciated. Wishing you a joyful year of wild swimming. Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“My Grass and Co. orders are always delivered promptly and the products are packaged with great care. My personal favourite product is the CBD Ease oil, which I find helps calm my mood. A few drops in some decaf green tea makes for the perfect calming bedtime hot drink, the drops add a nice orangey taste . Highly recommend!”

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Posted 4 years ago

Hi, It's great to read your 5* review and we really appreciate you taking the time to share your experiences with our products. We've never tried our EASE CBD Oil in green tea, but can imagine the delicious, citrusy flavour works perfectly, especially before bed. We will be trying it tonight following your recommendation! Thank you so much for your support, especially right now. As a small team, it means the world to see loyal customers place repeat orders. Take care and wishing you a restful weekend, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“A great product from a company with excellent customer service, highly recommend the Calm CBD Hemp Oil.”

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Posted 4 years ago

Hi, Thank you for the very lovely 5* review. It's fantastic to hear that our CALM CBD Oil is working for you, especially during this challenging time. We're always incredibly grateful when people share their experiences as we know that it helps many others, particularly those who are new to CBD. Thank you again for your support - as a small business, it's hugely appreciated. Take care and please stay in touch, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Lovely, high quality products. My favourite products are the sleep sprays which are always smell devine and help us to relax and calm after busy stressful days. Candles are also amazing, such quality and smell fantastic. And the drops are also very beneficial for both stress and aching muscles. Highly recommend all products!”

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Posted 4 years ago

Hi Mariken, Huge thanks for your recommendations! The team work really hard to source only the finest quality CBD, botanicals and essential oils so that the products are a joy to take every day. It's great to hear that you're enjoying our range and feeling the benefits during this challenging time. Thank you again for taking the time to share your review, we're so grateful for your support. Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“What a fab find. If you ever wanted to try CBD oil, look no further!”

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Posted 4 years ago

Hi Frances, We are so grateful for this wonderful review, thank you! It makes us so happy to hear that you have felt the benefits of our CBD Oil. As a small business, we're committed to continuing to deliver the very best products and customer service every time. Thank you again for your support. We really appreciate you taking the time to share your personal experiences and hope to welcome you back again soon! Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Great tasting products, lovely packaging, and very nice service from the Grass folks.”

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Posted 4 years ago

Hi Sasha, This is such a great review, thank you! We share all comments amongst our team and it's so rewarding to receive 5* feedback from repeat customers. Take care and thank you for your continued support, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“I have been using Grass & Co's CBD balm every night for nearly a year now and it is the most calming bedtime ritual. It smells gorgeous and instantly helps me feel ready for bed. It's also great for anyone feeling a bit unsure about CBD. I bought some for my anxious mother-in-law at the start of the pandemic and she absolutely loves it! It lasts ages too and comes beautifully packaged. Can't wait to place our next order!”

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Posted 4 years ago

Hi L, Thank you so much for sharing your review and experiences. We only use the highest quality ingredients and essential oils so that we can achieve the best flavours and scents to help soothe and relax. We're super happy to hear that you agree! It's also wonderful to know that you've been sharing the gift of CALM with your family. It's been a challenging time for most people, but it's rewarding to know that your mother-in-law is feeling the benefits of our CBD. Thank you again for your support - we can't wait to welcome you back again very soon! Take care and wishing you all a more relaxing new year, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Excellent service and excellent products.”

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Posted 4 years ago

Hi Laura, Brilliant, thank you so much for posting! It's great to hear that you're enjoying using our products and we're really happy that your shopping experience was a good one. It's what we aim for every time. Thank you for choosing Grass & Co. and we hope to welcome you back again very soon. Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“I have been very pleased with the products and the services of this company.”

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Posted 4 years ago

Hi Leela, Thank you so much for taking the time to share your review. We're really happy to hear that you're loving the products and really hope that you continue to feel the balancing and soothing benefits. Thank you again for your support - it means the world to us right now! Love, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Great product, used every day.”

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Posted 4 years ago

Hi, Thank you, we really appreciate you taking the time to share your review. As a small business, we're committed to delivering the best products and flavours that are a joy to use every day. To hear that you agree is just fantastic! We're incredibly grateful for your support and thank you so much for choosing Grass & Co. Take care and wishing you a brighter 2021, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Fantastic customer service - I was originally sent the wrong item and this was rectified extremely promptly. Delighted with the products. Wonderful company”

Helpful Report

Posted 4 years ago

Hi, Excellent! And, thank you so much for taking the time to post. It's fantastic to hear that you're enjoying using our products. We aim to get each order right every time, but are happy to hear that we were able to solve your delivery issue speedily. Thank you for choosing Grass & Co. and we hope to welcome you back again very soon. Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Excellent product. I am sleeping! Good postal service. Happy customer. 1000g calm.”

Helpful Report

Posted 4 years ago

Hi, There's no greater review than this! Enjoying a more restful night can make all the difference to your day. We're so happy to hear that you're feeling the benefits of our CALM 1000mg CBD Oil. Thank you for sharing such positive feedback. We know it will be really valued by others who are researching using CBD Oil for the first time. Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Excellent product really nicely packaged Great customer service and quick delivery I recommend products to my patients!!!”

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Posted 5 years ago

Hi, We're really grateful to you for taking the time to review your purchase. It's always brilliant to hear from our customers and know that we're getting it right. We're absolutely delighted to hear that you rate the products and also that you're recommending them to your patients! Thank you so much for choosing Grass & Co. and please stay in touch. Wishing you a brighter New Year. Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“My purchase of two Calm candles were Christmas presents for my nieces who were delighted with the gift.”

Helpful Report

Posted 5 years ago

Hi Mary, Thank you so much for your gift order. It's fantastic to hear that your nieces love their CALM candles! Our Aromatherapy Candles have been really popular as we all try to make our homes feel cosier during the colder months. Thank you for choosing Grass & Co. Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Grass & Co provide excellent rapid customer service. The packaging is well presented and was a most welcome gift for my son. I personally use the CBD Calm range and have done for sometime it’s is effective and has a pleasant taste. Love the company, love the products. Enjoying the chocolate 😉 Thank you”

Helpful Report

Posted 5 years ago

Hi, Thank you so much for taking the time to post a review and to share your experiences. We're so happy to hear that you've tried our CBD Chocolate. It seems to have featured in quite a number of Christmas stockings this year! And, if your son has any questions about using his new CBD for, please direct him to our customer service email: hello@grassandco.com - we're always happy to help. Wishing you and your family a peaceful New Year and look forward to welcoming you back again soon. Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Grass & Co are an incredible brand with excellent values, customer service and products. I’m so happy to have found such great products and a company I truly trust and support.”

Helpful Report

Posted 5 years ago

Hi Jade, It makes our day to read reviews like yours! We challenge ourselves to deliver the best possible brand and it's hugely rewarding for this to be recognised by you. Most importantly of all, we're really happy that you're enjoying your Grass & Co. products and appreciate you taking the time to post here. We feel incredibly grateful to have the best customers who are so generous with their support and kind words. Thank you so much and wishing you a brighter New Year. Love, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“I learnt about it through That Gaby Roslin’s Podcast. Excellent products thank you”

Helpful Report

Posted 5 years ago

Hi, Thank you so much, this review made our day! We're so happy to hear that you found us through Gaby's brilliant podcast and to hear that you feeling the benefits of our products. We're really proud to be working with her. Thank you again for your support and for sharing your experience, it's hugely appreciated. Take care during this challenging time, Sarah and all the team at Grass & Co. x

Posted 4 years ago

Grass and Co. is rated 4.7 based on 1,108 reviews