Grass and Co. Reviews

Name: Grass and Co.
Address: 12 Hammersmith Grove, , London, London
Rating: 4.73

4.7 Rating 1,108 Reviews

94 %

of reviewers recommend Grass and Co.

4.7

Based on 1,108 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Grass and Co. 5 star review on 10th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great taste and works very well. Excellent and will buy again. Delivered on time”

Helpful Report

Posted 4 years ago

Hi Stephen, Thank you so much for sharing your 5* review! We're delighted that you're feeling the benefits of our CBD products and that your shopping experience was positive. We're particularly proud of our unique flavours and so it's brilliant to hear that you're enjoying them too. Thank you again for choosing Grass & Co. We look forward to welcoming you back again soon! Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Had the most amazing customer service from Lucy when an order didn't arrive. Recommended”

Helpful Report

Posted 4 years ago

Hi Sam, Thank you so much for sharing your 5* review! Your generous feedback and recommendation is really appreciated by our small team. It's brilliant to hear that your replacement order arrived speedily with you and that you're enjoying the products. It's what we aim for with every single order! Thank you again and take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“The best CBD out there.”

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Posted 4 years ago

Hi, We couldn't hope for a better review, thank you! The team read every single comment so it's a huge boost when we see such positive comments about our products. Thank you again for taking the time to share your feedback. It's really appreciated by us and others who are considering trying CBD for the first time. Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“First time I’ve used a pillow spray. I have tro First time I’ve used a pillow spray. I have trouble sleeping due to Perimenopause but this has really helped me get a good nights sleep. Because of this ive ordered 2 more bottles as I’ve recommended to family members. The CBD body oil works well for my husbands aching joints. Says it has a warming effect and helps ease his discomfort. He uses it regularly. yuble sleeping due to Perimenopause but this has really helped me get a good nights sleep. Because of this ive ordered 2 more bottles as I’ve recommended to family members. The CBD body oil works well for my husbands aching joints. Says it has a warming effect and helps ease his discomfort. He uses it regularly.”

Helpful Report

Posted 4 years ago

Hi Sharon, Thank you for sharing this excellent review. We feel very proud that you chose Grass & Co. for your first Pillow Spray purchase! We're so happy to hear that it's working well for you at night. It's brilliant to hear that our CBD Oil is helping your husband and that he's feeling the benefits as well. Please don't hesitate to contact us at: hello@grassandco.com if you have any further questions about our product range and how to use them. Thank you again for your support and take care during this challenging time, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Wonderful products, I love them, my daughters love the candles and pillow spray, as does my Mum. Safe to say we’re a Grass & Co family 💚”

Helpful Report

Posted 4 years ago

Hi Katie 😍 Wow...Day made with this review! We're so happy to welcome you all to the Grass & Co. family. We're really grateful when people enjoy using our products and recommend them to family and friends. It's genuinely lovely to hear that your Mum and daughters are also feeling the benefits of our Candles and Pillow Sprays too. Thank you again for your incredible support, it is hugely appreciated. Take care and sending you all our best wishes for a more restful 2021, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Nice products and good service”

Helpful Report

Posted 4 years ago

Hi, Thank you for sharing your review. We're really happy to hear that you're happy with our products and customer service. Thank you again for your support and feedback. Take care and wishing you a lovely day, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“excellent and fast service - products are easy to use and instructions are clear and concise”

Helpful Report

Posted 4 years ago

Hi Jenny, Huge thanks for sharing your review and for the 5 stars! We're delighted to hear that you're happy with our products, service and overall experience. Thank you again for your support which we appreciate more than ever right now. Take care and wishing you a lovely day, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“The smells are beautiful! The sleep spray in particular has been a hit with me and my partner, will most likely buy from here again.”

Helpful Report

Posted 4 years ago

Hi Rosie, Thank you for so much for your review! It's fantastic to hear that you've both been enjoying using the Pillow Spray. The team always challenge themselves to deliver the best scents and flavours and we're so happy to hear that you agree. We really appreciate you sharing your feedback and hope to welcome you back again soon. Take care and wishing you a lovely day. Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Packaging and presentation is excellent. Products arrive quickly and ability to track is handy. Super helpful website and great range of products.”

Helpful Report

Posted 4 years ago

Hi Rachel, We were really happy to read this review from you. Thank you so much for taking the time to post about your purchase and shopping experience. As a small business, your support is hugely appreciated and invaluable as we try to spread the word about CBD! Thank you again and take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Very good product and service.”

Helpful Report

Posted 4 years ago

Hi Bruno, This is a great review, thank you so much! It's brilliant to receive this 5* feedback about both our products and customer service. We always aim to achieve this with every single purchase. Thank you again for your feedback, we really appreciate your support. Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Impressive presentation box and even contacted independently to include a lovely personalised message as it was purchased as gift. So far so good “both the oil and balm are working like magic”. Thank you Grass & Co will buy again. 💫”

Helpful Report

Posted 4 years ago

Hi Gayle, We're really grateful to you for taking the time to review your purchase. The gift boxes are a wonderful present to send and it's brilliant news that they're loving the products. "Working like magic" is great to hear! Thank you so much for choosing Grass & Co. and we look forward to welcoming you back again soon. Take care and wishing you a lovely day, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Best recommendation of 2020 for me- love the products!”

Helpful Report

Posted 4 years ago

Hi Millie, This is already our favourite review of 2021! Huge thanks for taking the time to post. We continually challenge ourselves to deliver the best possible experience when using our range so it's fantastic to hear how much you're loving our products. We are incredibly grateful for your support and send you our best wishes for a brighter new year. Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Top quality products. I've been using Grass & Co. Calm CBD oil for the last year and it's made such a difference to my sleep quality. So glad I found them.”

Helpful Report

Posted 4 years ago

Hi Eleena, What an amazing review, thank you! It makes us so happy to hear that you're feeling the benefits of our CBD drops to help you have a better night, every night. The team have worked very hard to source the finest quality ingredients for the best possible product experience and ingredients, so it's really rewarding to hear that you agree. Thank you again for sharing your feedback and for supporting a small business, it's hugely appreciated. Take care and wishing you a restful 2021, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“The product came quickly. I was happy with the purchase. Very relaxing and has a strong beautiful smell. Would purchase it again”

Helpful Report

Posted 4 years ago

Hi Vivienne, Thanks so much for taking the time to share a review and for the 5 stars! We're really proud of our aromatic scents that use only the finest quality essential oils. It's great to hear you love them too! Thank you again for your support and we look forward to welcoming you back again soon. Take care in 2021, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Absolutely loved the gift I bought from Grass & co. Very very well presented ... & beautifull scented candles with highly scented aromatherapy oils”

Helpful Report

Posted 4 years ago

Hi Sheila, It made our day to read your reviews. We really appreciate you sharing your product and shopping experience...thank you so much. We're so happy that you loved our Aromatherapy Candles as gifts are important! Our soy wax candles are made using only the highest quality essential oils that deliver the best scents to soothe and relax. Wishing you a restful weekend and take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Ease CBD Oil has saved my mental state during these challenging times. I began to suffer with anxiety and since I started to use the oil my anxiousness seems to have gone away. I cannot recommend it highly enough. Not only does it work but it tastes great too. It has been a joy to talk to the team who offer amazing back up. Don't wait try it.”

Helpful Report

Posted 4 years ago

Hi Jan, We are hugely grateful to you for taking the time to share such a wonderful review. We know it will be incredibly useful to others who are starting on their CBD journey. As a small business, we're committed to delivering the best products and customer service every time. We're sure you're not alone in finding these times particularly challenging so to hear that you've noticed the long-term benefits of CBD is just fantastic. Thank you so much for your kind words and we hope that this year will be a brighter one. Take care and please stay in touch, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Good CBD oil that seems to help my grandmother with dementia and good customer service.”

Helpful Report

Posted 4 years ago

Hi, This is a great review, thank you! It makes us so happy to hear that the CBD Oil is helping your grandmother. The team have worked really hard to source the finest quality ingredients for the best possible product experience and flavours. Thank you again for sharing your feedback and take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“I walkways do a lot research before buying something I know little about and in this case, the research paid. Grass & Co are an absolutely outstanding company, with an excellent product and a very personal touch. I will most definitely be using them again.”

Helpful Report

Posted 4 years ago

Hi David, What fantastic feedback, thank you so much! We are a small team so hearing such positive words from someone who obviously does their homework thoroughly means a great deal to us. We're delighted to hear that you're enjoying our CBD products and look forward to welcoming you back again very soon. Thank you for choosing Grass & Co. and for sharing your experiences for others to benefit from. Take care and wishing you a restful weekend, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“My favourite CBD was Ease 500. Great taste .Delivery was prompt. I would order again for sure.”

Helpful Report

Posted 4 years ago

Hi Rade, We were so happy to read this review from you! As a small business, your support is hugely appreciated. Thank you so much for taking the time to post about our CBD Oil and your overall shopping experience. We're really proud of the flavours we've developed and are very happy to hear that you agree. Thank you again and wishing you a lovely weekend, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Very happy with the quality, taste and effect of the ‘Calm’ tincture, also received fantastic customer service!”

Helpful Report

Posted 4 years ago

Hi Kelly, Thank you for taking the time to share your positive experiences after using our CALM CBD. We're really happy to hear that you've been feeling the soothing and calming benefits. We're particularly proud of our botanical flavours as we believe they make the daily ritual of taking CBD a joy. Thank you for your support and for your kind words - they mean the world to us as a small business! Have a lovely weekend and take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

Grass and Co. is rated 4.7 based on 1,108 reviews