Grapevine Connect Ltd Reviews

Name: Grapevine Connect Ltd
Address: 10 Yeo Business Park, Clyst St Mary, Exeter, Devon
Rating: 4.92

4.9 Rating 283 Reviews

98 %

of reviewers recommend Grapevine Connect Ltd

Company Reviews

Product Reviews

Metrics

4.9

Based on 283 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for your help.”

Helpful Report

Posted 1 year ago

“Immediate response and friendly service.”

Helpful Report

Posted 1 year ago

“We realised our phone lines were down. Emailed to Grapevine, received an immediate email response. The problem was sorted very quickly.”

Helpful Report

Posted 1 year ago

“Luke was really great - friendly and so helpful - I would give 5 stars for service- the loss of two stars is due to the new update - which makes 3cx less user friendly to navigate - not least because when you are making a call the drop-down menus on the right become inaccessible - also the new layout is too complicated and the things that I access daily - my contact list, the switchboard, call history in/out calls - are several clicks away and less obvious I had to hunt around for them -call transfers are not so easy - I am relatively tech-savvy - some of my colleagues are not - I use 3cx daily both in the office and when working from home - I prefer it to use the office phones as there are many advantages - the current upgrade is a step backwards.”