“Found this company by accident. I purchased a lovely purse as a Xmas gift. The item arrived super quick and was cheaper than other websites I had looked on. I would definitely buy from them again.”
“Having difficulty obtaining the Beetle Game locally I was pleased to find one on Campus Gifts. This is a game my family have enjoyed for many years especially on caravan holidays ! I needed one as a prize for a beetle drive as it seemed the perfect beetle related prize. Delivery was very quick and I also ordered one for a friend. Would definitely use CampusGifts again if searching for a special gift.”
“Had a great 1st experience with Campus. Some lovely and different gift ideas.
Ordered with short notice and paid for the wrapping and speedy courier service. Wrapping was lovely and it arrived in perfect time and condition.”
“Ordered Ted Baker reed diffusers. One of them was opened .If you want to give items as gifts -be aware you might not be able to present them in original packaging and it will give you an extra journey to the post office to return an item. Queuing in a post office would not have been necessary if you would receive items how it should come. Unfortunately I will not order from Campus Gifts again. Ordering online should be saving our time not creating extra tasks - packaging items,making extra journeys as company refuses to arrange collection.”
Hello Agita,
Thank you for your review after our phone call this morning. As per our call, the diffusers that you ordered are in a sealed, unopened box, just like the sealed unopened diffuser you received, and some have an additional plastic packaging. However, not all of them have this additional plastic and they are only advertised as being boxed.
As per our call, on this occasion as a goodwill gesture, we sent you out another diffuser with the additional packaging to match the other two diffusers you already received with a returns label for you to kindly return the diffuser you did not want. Usually we kindly ask customers to pay for the returns postage when items are not damaged or wrong, however on this occasion we offered to send you the replacement and to pay for your return.
We therefore apologise that you feel your experience of Campus Gifts has been a negative one today. We have of course passed your comments onto our stock and picking/packing team.
Kind regards,
Jaye @ Customer Services
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